LICENSING AND REGULATION INVESTIGATOR I

The Maryland Department of Labor, Licensing and Regulation (DLLR) / Occupational and Professional (O&P) Licensing Boards/Real Estate Commission (REC)  is accepting applications from qualified candidates for the CONTRACTUAL position of Licensing and Regulation Investigator I.

This is a position specific recruitment. The resulting list of eligible will be used to staff this position or function only. This list will be maintained for one year. You will need to reapply for any future recruitment for this job classification.

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500 North Calvert Street (Baltimore City)

The main purpose of this position is to gather facts and to prepare investigative reports to aid in the resolution of complaints filed with the Maryland Real Estate Commission by consumers against real estate businesses. The position also requires providing testimony in administrative hearings and on occasion testimony in criminal prosecutions.

Investigate real estate complaints filed by consumers against real estate licensees, using interviewing skills and knowledge of real estate practice, real estate laws, real estate documents;

Meets with the parties to discuss  complaints, prepares a thorough written report of findings, responds to telephone inquiries and manages an investigative case load.

Meets with Department counsel to review claims, complaints and investigative reports to ensure that all documentation is included.

Testifies at administrative, regulatory hearings, civil trials and criminal trials representing the Maryland Real Estate Commission.

Maintains daily case logs, updates case files/database; weekly itinerary; monthly statistics and expense reports.

Education: Graduation from a standard high school or possession of a state high school equivalence certificate.

Experience: One year of experience conducting investigations, which require obtaining and analyzing factual information and preparing reports of findings and conclusions for administrative or court hearings.

Employees in this classification may be assigned duties that require the operation of a motor vehicle.  Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Applicants must provide sufficient information on the application  to show they meet the qualifications for this recruitment.  RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

Applications that meet qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview. The certified list will be used by DLLR for a period of one year.

The examination for this recruitment will be an evaluation and rating of the information provided on your application.  Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience and addressing the specific qualifications shown above.  

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE EXAMINATION PROCESS. All required documentation must be received no later than the close of business on the closing date.

Due to the contractual nature of the position, the selected candidate will be paid only for hours worked. This position has no state-paid benefits (i.e. sick leave, annual leave, personal leave, holidays, health insurance, etc.). The person filling this position may purchase healthcare insurance at the state’s group rate.

Military Veterans may qualify for additional bonus points towards certification. A copy of your proof of eligibility (DD 214) for Veterans’ Credit must be in this office and completely verified before Veterans’ Credit will be approved.  Permanent State employees do not need to submit proof of eligibility for Veterans’ Credit. 

Online application process is STRONGLY preferred.  However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION 

Completed applications, required documentation, and any required addendums may be mailed to: 

DLLR Office of Human Resources
Attn: Licensing and Regulation Investigator/14-999999-311/E. Phoebus
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

TTY Users: call via Maryland Relay 

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.