OFFICE SECRETARY III - CONTRACTUAL

20010 Century Blvd                                                                                                                                                

Germantown, Maryland  20874

Respond to individual consumer concerns and telephone calls to include accurately recording the information provided by the consumer or caller, answering general questions about DORS, giving accurate information to the consumer or caller and maintaining proper interpersonal/telephone etiquette.  Prepare resumes and job related correspondence for consumers.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.   

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.  
2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

Knowledge of the principles and practices of good office management, skill in a variety of software packages, good mathematical ability, skill in organizing and completing multiple tasks with close attention to detail, ability to independently respond to telephone and in-person inquiries for routine information, ability to exercise good judgment, courtesy and tact in receiving callers, in giving and obtaining information, and in making proper disposition of problems, and ability to establish and maintain effective working relationships.

Applicants must complete the Maryland State Government on-line application for employment recruitment #14-999999-1008. The Application and any support documentation must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications for the position.

Paper applications can be completed and faxed to 410-554-9397 or mailed to DORS Human Resource Department at 2301 Argonne Drive, Baltimore, MD 21218. To obtain a paper application visit our website dors.state.md.us or marylandpublicschools.org. TDD (410) 554-9399. Inquiries can be made to 410-554-9424. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.