Compliance and Enforcement Officer I, Title

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of financial analysts, accountants, lawyers, law enforcement officers, actuaries, and others, the MIA works to facilitate a strong insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. 

MIA is charged with a range of responsibilities including the licensure of insurance companies and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms. MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance companies are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  MIA has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.

The MIA is recruiting for a Compliance and Enforcement Officer I, Title position. This position reports to the  Chief Compliance and Enforcement Officer, Title.  Responsibilities include the research, investigation and analyses of complaints, with particular emphasis on title insurance, as well as working as a part of a team to perform examinations of the business practices and operation of title insurers.  Compliance and Enforcement Officers must communicate effectively in writing and verbally with consumers, licensed insurance producers, unlicensed individuals, insurance agencies, insurers, attorneys and other persons, as needed, when investigating a case. Duties include interviewing complainants, witnesses, and other persons, as necessary.  Additional duties include drafting detailed investigative and examination reports containing pertinent facts and exhibits, requesting and analyzing legal documents, records and other information, assisting the MIA’s Assistant Attorneys’ General in preparation of a case and providing testimony at administrative hearings. This position involves frequent in-State and occasional out-of-State travel.  This position requires knowledge of the applicable laws and regulations enforced by the Maryland Insurance Administration, as well as the various entities under the regulatory authority of the Maryland Insurance Administration.

Education: Bachelor’s degree from an accredited four year college or university.

Experience: One year of experience as an underwriter, claims adjuster, insurance producer, insurance regulator or related profession, which must have involved responsibilities pertaining to the title insurance industry.

Note:

Experience as a Title Insurance Producer may be substituted on a year-for-year basis for up to four years of the required education.
Two years of experience investigating complaints involving the activities and actions of insurance companies, insurance producers, title producers, bail bonds or other regulated entities conducting insurance business in the State may substitute for the above minimum requirements.

This recruitment is limited to current employees of the Maryland Insurance Administration's Compliance and Enforcement Division.

STATE OF MARYLAND BENEFITS  

For immediate consideration, you MUST upload one file (WORD or PDF) at the "Resume" tab that contains:

1. a cover letter stating your interest and salary requirements; and
2. a current professional resume.

If you are unable to apply online, you may submit the requested information via mail.  Please include all items listed above to ensure consideration.  Incomplete submissions will not be considered.

Complete application packets may be mailed to:

Maryland Insurance Administration Human Resources - Recruitment#: 14-009639-004
200 St. Paul Place, Suite 2700
Baltimore, MD 21202

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.