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Insurance Investigator

Recruitment #14-009638-001

Introduction

The Maryland Insurance Administration (“the MIA”) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of financial analysts, accountants, lawyers, law enforcement officers, actuaries, and others, the MIA works to facilitate a strong insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. 

The MIA is charged with a range of responsibilities including the licensure of insurance companies and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance companies are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.

Main Purpose of Job

The Insurance Investigator assists the citizens of Maryland addressing their written or verbal complaints and inquiries to ensure that insurers and their representatives, premium finance companies, motor clubs and all others over whom we have jurisdiction have complied with the applicable laws when settling claims, canceling or non-renewing insurance policies, or taking any other action with respect to the complainants. 

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education:  Bachelor's degree from an accredited college or university in Insurance or Business related fields.

Experience: A minimum of two (2) years of experience in the Property and Casualty insurance industry as an investigator, adjuster, underwriter or agent.

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience in personal automobile underwriting and rating is desired.
  • Working knowledge of insurance laws, and the ability to interpret, analyze, and explain applicable laws.
  • Excellent writing, communication and organizational skills.

BENEFITS




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