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CHILD SUPPORT SPECIALIST I

Recruitment #14-004573-006

GRADE

11

LOCATION OF POSITION

Worcester County Department of Social Services
299 Commerce Street
Snow Hill MD 21863

Main Purpose of Job

This position analyzes in-state and out-of-state child support cases and provides location, establishment, enforcement, and fiscal services to child support customers in accordance with Federal, State and local child support policies, procedures and guidelines. The position negotiates agreements for child support payments and health insurance coverage; establishes paternity, investigates and enforces the timely collection of regular child support payments and/or arrearage as well as medical support orders.

POSITION DUTIES

Establish Court Orders for paternity, child support and/or medical support.  Interview customers to determine custody of children and to review application process.  Research and process applications.  Enforce court ordered child support obligations.  Provide case management to custodial and non-custodial parents.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: An Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university.

Experience: Six months of experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain and enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations.

Notes:

1. A Bachelor’s degree from an accredited college or university may be substituted for the required education.

2. A Bachelor’s degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university may be substituted for the required education and the required experience.

3. Experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis.

4. Experience determining eligibility for government assistance programs may be substituted for the specific program experience.

LIMITATIONS ON SELECTION

LIMITED TO CANDIDATES WILLING TO ACCEPT EMPLOYMENT IN WORCESTER COUNTY. 

This office is approximately 124 miles from Baltimore and approximately 138 miles from Washington DC.  This office is located on Maryland's Eastern Shore.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.

If you are in state service and are a promotional candidate, your salary will be determined in accordance with State of Maryland Salary Guidelines.

EXAMINATION PROCESS

The assessment will consist of a rating of your education, training, and experience relating to the requirements of the position.  Therefore, it is important that you provide complete and accurate information on your application.  All approved candidates will be placed on an eligible list as Best Qualified.  The resulting eligible list may be used for future vacancies with this agency and other state agencies.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Applicants who meet the minimum qualifications will be evaluated. Credit may be given for relevant part-time, temporary, or volunteer experience, if you list the number of hours worked per week. Please report all related education, experience, dates and hours of work. For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided if selected for an interview.

Online applications are STRONGLY preferred, however, the paper application may be submitted to: Worcester County Social Services, 299 Commerce Street, Snow Hill, MD 21863.  The paper application must be received by 5 p.m. close of business, on the closing date of the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted.  If you need to submit additional information, the preferred method is to upload. Please do not submit unsolicited information.

Appropriate accommodations for individuals with disabilities are available upon request by calling toll free: 1-800-332-6347. TTY Users: call via Maryland Relay.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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