COMPUTER NETWORK SPECIALIST II

17

Department of Human Resources

Office of Technology and Human Services

Baltimore City Information Technology

1510 Guilford Avenue

Baltimore, MD 21202

The primary purpose of this position is to install, configure and maintain computer hardware and software statewide on the Local and Wide Area Networks (LAN/WAN) for the Baltimore City Department of Social Services(BCDSS). This position requires the integration and maintenance of all hardware components used to comprise local and wide area micro-computer and mini-computer networks to include network cabling, workstations, and network servers. The incumbent in this position plans, integrates and maintains software and hardware for local or wide area micro-computer or mini-computer networks to include operating systems software and network communications software, i.e., Microsoft Windows (all workstation and service versions) and Novell Netware; ensures that network connectivity is successfully operating within BCDSS and its customers; responds and resolves work order requests; troubleshoots and/or determines the hardware and/or software requirements needed to ensure optimal network performance; installs operating systems and reconfigures software for BCDSS Information Technology/Office of Technology and Human Services programs and initiatives; configures emulation software for mainframe connectivity; relocates and re-images PC's to meet specific program requirements; diagnoses, traces and resolves network connectivity problems from the workstation to the server; assists the LAN/WAN unit with network projects and tasks; and stays abreast of the latest technology.

Education: Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes:

1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

 2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

 3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

 4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS  

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit,

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

We thank our Veterans for their service to our country, and encourage them to apply.