Skip to Main Content

COMPUTER NETWORK SPECIALIST II

Recruitment #14-004413-006

Introduction

THIS IS A POSITION-SPECIFIC RECRUITMENT FOR THE PRINCE GEORGE'S COUNTY DEPARTMENT OF SOCIAL SERVICES.

GRADE

17

LOCATION OF POSITION

DHR
PRINCE GEORGE'S COUNTY DEPARTMENT OF SOCIAL SERVICES
805 BRIGHTSEAT ROAD
LANDOVER, MARYLAND 20785

Main Purpose of Job

The main purpose of this position is to provide technical support for the Prince George's County Department of Social Services. The incumbent will trouble shoot and repair software and hardware issues and maintain computer hardware; install and maintain network hardware and stand alone microcomputer software and hardware; provide full automation support; monitor the use of all network resources to ensure maximum performance with minimum downtime; maintain accurate and timely information regarding agency use of network resources; recommends automation solution for use within the department; schedules and implements tasks using available resources to meet established objectives; issue agency LAN log-ons for end-users; move, add, delete end users and shared folders and other resources on the agency network; maintain an accurate log of the date and time on which all requests were received and fulfilled; conduct general network, telephone and internet orientation sessions for the agency end users and escalate operational problems to proper authority and alert management of critical needs.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer networks, from an accredited college or university.

Experience: One year of experience planning, integrating and maintaining software and hardware for local or wide area computer networks.

Notes:

1. Candidates may substitute completion of high school or high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

SELECTION PROCESS

ll information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Resumes may not be submitted in lieu of completing the employment application.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit,

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

We thank our Veterans for their service to our country, and encourage them to apply.

 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




Powered by JobAps