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JOB SERVICE SPECIALIST II

Job Service Interviewer

Recruitment #14-003210-001

Introduction

The Department of Labor, Licensing, & Regulation, Division of Workforce Development and Adult Learning is currently recruiting for Job Service Specialist II for the local One Stop Centers throughout Maryland. This is a State-wide recruitment and the resulting eligible list will be used to fill current and future vacancies throughout the State. The list will be valid for one year. All persons interested in this classification should apply at this time to be placed on the eligible list.

GRADE

11

LOCATION OF POSITION

Montgomery County

Westfield Shopping Center

South Office Building

11002 Veirs Mill Road

Wheaton, MD 20902

Prince Georges County

1100 Mercantile Lane, Suite 100

Largo, MD 20774

Main Purpose of Job

To work with employers and job seekers to address their employment needs by providing the highest level of services that will support the economic stability of the labor force, businesses and the community

POSITION DUTIES

Interviewing job seekers to assess skills and needs using the automated system to complete, review, and update customer registration

Conducting orientations for job seekers to provide an overview of available services Identify potential job matches of job seeker skills with job qualifications

Referring qualified job seekers to job openings by utilizing the automated system Assisting customers by demonstrating the usage of self-service resources

Developing job openings by making promotional telephone calls to market job seeker skills

Sharing labor market information with customers to enable informed decisions on labor trends and economic conditions by using appropriate resource materials and automated systems

Referring job seekers to training and/or supportive services to improve their job readiness by utilizing community, training and educational resources

Assist customers with resume development, interviewing skills, accessing social media and other workforce development topics as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience in the field of workforce development, taking job orders, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability.

Note:

Education at an accredited college or university may be substituted for one year of the required experience at a rate of thirty credit hours for each year of experience.

DESIRED OR PREFERRED QUALIFICATIONS

At least two years experience building resumes for job seekers

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Not Applicable

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DLLR/DUI) to determine whether any monies are owed to DLLR/DUI as a result of an unemployment insurance overpayment and/or fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS. All information concerning your qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted by the closing date.  Information submitted after this date will not be considered. Applications that meet minimum and/or preferred qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

FURTHER INSTRUCTIONS

Online application process is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: Jakiraman Jones (14-003210-001)
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

TTY  Users: call via Maryland Relay

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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