ADMINISTRATIVE AIDE - Land Management Administration

11

Maryland Department of the Environment
Land Management Administration/Operational Services Program
1800 Washington Blvd.
Baltimore MD  21230

The main purpose of this position is to provide administrative and secretarial support to the Program Manager and Division Chiefs for the Operational Services Program, in performing the administrative activities of the reconciliation of fees collected for the Certification and Registration Division. Work is characterized by a variety of complex assignments requiring a thorough knowledge of the organization and programs under the supervisor's jurisdiction.

The following duties are examples of assignments performed by this incumbent in this classification.  It is not a total comprehensive list of duties, nor is it restrictive regarding job assignments. 

• Performs a variety of complex secretarial, clerical, and administrative duties and assignments with independent judgement. 
• Accurately prepares Lead Rental Registry prior year payments and tracking correspondence for audit purposes.
• Proofreads outgoing letters of a routine nature for correct business English, spelling, punctuation, grammar, etc, in conformance with MDE correspondence policies.
• Operates multi-line telephone system in order to provide accurate information to callers.
• Establishes, maintains and amends methods and procedures which produce results in accordance with the Operational Services Program's mission, goals, and vision.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

Applicants must meet the selective qualifications to be considered. Include clear and specific information on your application regarding the qualifications.

One year of experience typing, and finalizing manuscripts, correspondence, statements, tables and forms from a corrected copy, rough draft, or detailed instructions using Microsoft Word, or Access.

Two years of experience in a customer service setting using a multi-line telephone system and providing information to customers on a regular basis.

You must possess the minimum and selective qualifications to be considered for this position. If you are scheduled to complete an educational or licensing requirement within six months of the assessment, you may participate in the examination process. Credit may be given for relevant part-time, temporary, or volunteer experience, if you list the number of hours worked per week.

For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. This evaluation must be submitted with your application. All information used to determine your qualifications must be submitted by the closing date. Therefore, be sure that you accurately and thoroughly complete the application.

The examination will consist of a rating of your training and experience as they relate to the needs of the position. Candidates will be placed on the employment list categorized as BEST QUALIFIED, BETTER QUALIFIED AND QUALIFIED and remain eligible for consideration for at least one year from the date of the examination.

This list will be used by the hiring agency to select employees. You must possess the minimum and selective qualifications before you may be selected for this position. Verification will be completed by the Appointing Authority.

Permanent State employees may also complete necessary experience based on the number of hours worked per week. You must include on your application the time in such activity.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS  

It is highly encouraged that you apply online; however, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and reference number on any documentation to ensure timely processing.

Completed applications, required documentation, and any required addendums may be mailed to:

Joanne Hobner, Manager, Employment and Benefits
Office of Human Resources, MDE
Reference Number: 14-002572-006
1800 Washington Blvd.
Baltimore, MD 21230

The MD State Application Form can be found online

PLEASE NOTE: The Maryland Department of the Environment participates in the E-Verify Program.

TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

EEO/AA