CONTRACTUAL/Office Secretary III

DIVISION OF REHABILITATION SERVICES

OFFICE FOR BLINDNESS & VISION SERVICES

To provide secretarial, clerical, and telephone support for professional staff engaged in the planning and delivery of vocational and independent living services; provide expert assistance to consumers; initiate and maintain office protocols and procedures; and utilize information processing systems to maintain client statistical and financial records. Staff members may be visually impaired and require this position to assist with reading, filing, and completing forms.

Respond to individual consumer concerns and telephone calls to include accurately recording the information provided by the client or caller, answering general questions about DORS; giving accurate information to the client or caller and maintaining proper interpersonal/telephone etiquette.  Prepare resumes and job related correspondence for clients.  Travel between offices as needed in support of district activities.

Education:  Graduation from a standard high school or possession of a state high school equivalency certificate. 

Experience:  Three years of experience in secretarial or clerical work involving typing.

Note:  Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

Knowledge of the principles and practices of good office management; skill in a variety of software packages; good mathematical ability; skill in organizing and completing multiple tasks with close attention to detail; ability to independently respond to telephone and in-person  inquiries for routine information; ability to exercise good judgment, courtesy and tact in receiving callers, in giving and obtaining information, and in making proper disposition of problems; and ability to establish and maintain effective working relationships.

An essential requirement of this position is to be able to drive visually impaired staff members to meetings, etc, using a State vehicle. Must have a valid driver’s license.

NO BENEFITS

Applicants must include their resume and complete a Maryland State Department of Education (MSDE) Application for Employment indicating application for Contractual Office Secretary III-

Announcement # 13-999999-129, Annapolis, MD. The Application, resume, and any support documentation must clearly demonstrate that the applicant meets the prerequisite Minimum Qualifications and possesses the Essential Requirements for the position. Completed applications must be directed to Denise Metzger, Division of Rehabilitation Services, 2301Argonne Drive, Baltimore, MD 21218.

For inquiries or an MSDE Application, contact the JobLine (410)554-9396 or TDD# (410)554-9399, or visit our website www.marylandpublicschools.org or  www.dors.state.md.us. All applications must be received by the Closing Date. Appropriate accommodations for individuals with disabilities are available upon request.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in nonselection or termination of employment.