Complaint Investigator, Life & Health
|Department||Maryland Insurance Administration|
|Date Opened||4/18/2013 4:02:00 PM|
|Filing Deadline||5/2/2013 11:59:00 PM|
|Salary||Commensurate with experience|
|HR Analyst||Carla Harrison|
Main Purpose of Job
The MIA is recruiting for the position of Complaint Investigator in the Life and Health Unit. This position investigates complaints about life and health insurance matters, and responds to inquiries from the public regarding Maryland insurance laws. Investigators must be able to effectively communicate with companies and complainants verbally and through written correspondence. Investigators will analyze documents to determine if insurance laws have been violated, and prepare written determinations of findings.
MINIMUM EDUCATION OR GENERAL REQUIREMENTS
Investigator I (Salary range: $41,220 - $58,719): Bachelor's degree from an accredited four-year college or university.
Investigator II (Salary range: $43,877 - $62,656): Four years of work experience in the life or health insurance industry as a claims processor, underwriter, investigator or related occupation.
DESIRED OR PREFERRED QUALIFICATIONS
• Liberal arts degree or law school is preferred.
• Exceptional reading comprehension and writing skills.
• Knowledge of Maryland insurance laws and regulations, and the ability to interpret, analyze, and explain applicable laws and regulations.
For immediate consideration, you MUST upload a single document at the "Resume" tab that contains:
1) a cover letter stating your interest;
2) salary history;
3) specific salary requirements; and
4) a current professional resume.
*If you are unable to apply online, you may submit the requested information via mail. Please be sure to include all documents listed above to ensure timely processing.
Complete application packets may be mailed to:
Maryland Insurance Administration
Human Resources - Recruitment#: 13-009639-004
200 St. Paul Place, Suite 2700
Baltimore, MD 21202
Incomplete submissions will not receive consideration.
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.