OFFICE SECRETARY III

10

2001 A Commerce Park Drive, Suite 1 Annapolis, MD 21401

This position is to provide secretarial, clerical and telephone support for professional staff engaged in the planning and delivery of vocational and independent living services. This position also provides expert assistance to consumers while initiating and maintaining office protocols and procedures. In addition, this position will utilize information processing systems to maintain client statistical and financial records.

Respond to individual consumer concerns and telephone calls to include accurately recording the information provided by the consumer or caller, answering general questions about DORS; giving accurate information to the consumer or caller and maintaining proper interpersonal/telephone etiquette.  Prepare resumes and job related correspondence for consumers.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

The preferred candidate will have knowledge of standard business English; knowledge of a variety of computer software (Microsoft Word, Access, Excel, PowerPoint, and Outlook); skill in utilizing software to create presentations and logical data tables and charts; skill in organizing and completing multiple tasks with close attention to detail; skill in interpreting and summarizing information; ability to exercise sound judgment in researching and answering inquires; ability to establish and maintain effective harmonious working relationships; and ability to communicate effectively.  The preferred candidate should also have experience working with individuals with disabilities.

NOT APPLICABLE

Demonstrated ability to accurately type on a typewriter or keyboard on a personal computer, computer terminal or work processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required.  Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.