Community Services Manager

Plans, develops, promotes, implements, manages and evaluates a large diversified community services program which includes recreational, cultural, non-credit educational, and special interest courses, activities, and events for a college.

Plans, develops, directs and evaluates a large diversified program of community services which includes recreational, cultural, non-credit educational and special interest courses, activities and events.

Coordinates and/or participates in the collection and analysis of a variety of data related to community needs and interests and develops innovative programs and activities based on these analyses.

Establishes operational policies and procedures of program.

Coordinates community services projects and activities with existing programs and services.

Develops and maintains the program budget.

Establishes financial, staffing, facilities, and equipment requirements based on program needs, available resources, and profitability requirements.

Establishes and maintains liaison with community leaders, community organizations, and public agencies to encourage participation and to stimulate interest in the college's community service programs.

Attends and participates in professional conferences and meetings concerned with community services programs.

Develops and conducts in-service training for community services program personnel.

Recruits, interviews, selects, and supervises instructors and office personnel.

Provides technical and professional expertise to college administrators on community services and related matters.

Prepares news releases, catalogs, brochures, and public service announcements to promote program offerings.

Prepares comprehensive reports and presentations related to community services.

Negotiates and prepares contracts for the lease of various facilities.

Supervises the maintenance of program files and records.

Performs related duties as assigned.

A Community Services Manager plans, develops, promotes, implements, manages and evaluates a large diversified community services program of recreational, cultural, non-credit educational, and special interest courses, activities, and events for a college.

A Community Services Specialist possesses technical and professional expertise in one or more of the subjects which constitute a community services based project and is responsible for the formulation, promotion, implementation, and evaluation of a major community services project or of a diversified community services program of limited scope and size.

 A Community Services Assistant performs duties related to the development, promotion, coordination, and evaluation of a community program or service.  A thorough knowledge of program policies, goals, and procedures is continuously applied in performing the duties of the class.

General supervision is received from an academic or classified administrator. Immediate supervision is exercised over community services instructors, lower-level community services personnel, clerical personnel student employees, and other unclassified personnel.

Knowledge of:

 

Principles of accounting, budgetary preparation, cost analysis, and cash management and control

 

Principles and techniques of public relations, advertising, and publicity

 

Principles of business and personnel management

 

Current trends in the design, implementation, and evaluation of community oriented programs and services

 

Interests and needs of a wide variety of community members including minorities, the elderly, people with disabilities, and young people

 

State and federal laws, rules and District administrative regulations and policies pertaining to community service and specially funded programs

 

Program promotion and brochure development

 

Principles and techniques of research

 

Statistical analysis and presentation

 

Community resources and organizations

 

Educational and vocational advisory techniques

 

Organization and management of files

 

Principles of supervision and training

 

Capabilities of computer software, systems, and hardware in the management of a community service program

 

 

Ability to:

 

Independently formulate and manage a large multi-faceted community services program

 

Develop innovative programs and services to meet diverse needs and interests of the community

 

Establish realistic program goals and evaluate program results

 

Analyze problems accurately and take appropriate action

 

Collects and analyze data pertaining to programs

 

Establish and maintain cooperative relationships with personnel of the District and representatives of the community

 

Prepare clear, comprehensive and accurate reports, presentations, and publicity materials

 

Effectively handle diverse interpersonal and inter-group relationships

 

Supervise, train, and coordinate program personnel

 

Develop and maintain an annual budget

 

Communicate effectively orally and in writing

 

Learn specialized computer applications used in the management of community services programs

Education and Experience:

 

Graduation from a recognized four-year college or university preferably with a major in recreation, business administration, education, or a closely related field. 

 

AND

 

Four years of full-time paid experience with a diversified community recreational, cultural, educational or special interest oriented program which included extensive public involvement and entailed program development, promotion, implementation, coordination, and evaluation.  Supervisory experience within this program is desirable.

 

Special:

 

A valid California class “C” driver’s license.

Travel throughout the District may be required.

• Medical and dental insurance and vision care plans are provided for employees and their dependents.
• A $50,000 life insurance policy is provided free of charge for each employee.
• New employees receive 12 full-pay days and 88 half-pay days of illness leave.
• At least 15 paid holidays per year.
• Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
• Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
• Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
• Employee Assistance Program

The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.