Los Angeles Community College District

Performs a variety of general sales, stock, cashiering, and clerical tasks in a college bookstore during peak workload periods.

Unpacks books and merchandise deliveries and compares number of items received against purchase orders.

Marks and tickets merchandise.

Stocks and keeps bookshelves, counter space, displays, and sales areas neat and orderly.

Assists in taking inventories by counting stock on sales shelves and in storage.

Operates a cash register and collects cash, check, or charge payment from customers, makes change for cash transactions, and issues receipts.

Accepts returned merchandise and issues cash or credit vouchers in accordance with established policies.

Assists customers in locating and selecting merchandise.

Answers bookstore telephones, replies to routine inquiries, and takes messages.

Keeps records and files.

Types simple and routine forms, reports, and correspondence.

Performs related duties as assigned.

A College Store Assistant performs a variety of general sales, stock, cashiering, and clerical tasks in a college store on an intermittent basis during peak workload periods.

A Cashier collects and registers money from merchandise sales and/or fees for services at an assigned campus location.  Depending on assigned campus location, may perform additional duties related to merchandise sales, stocking and price marking or involving general cafeteria work.

Immediate supervision is received from a classified supervisor. Work direction may be received from clerical bookstore staff. No supervision is exercised.

Knowledge of:

Customer service techniques for public contact in person and on the telephone

Basic operating features and capabilities of computer equipment and applications used in a bookstore

Basic arithmetic

Basic record keeping procedures

Ability to:

Work effectively and cooperatively with students, faculty, staff, and the public

Record data neatly and accurately

Keep accurate records and files

Follow oral and written instructions

Give clear and concise information

Learn sales and clerical procedures and practices

Learn cashiering procedures and practices

Learn store policies and procedures

Learn clerical procedures associated with store keeping

Learn general and specialized software applications

Education and Experience:

Graduation from high school or its equivalent.

Experience as a sales clerk in a retail business is desirable.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about their ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, they should always apply for a position and request reasonable accommodation at the appropriate time.