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Bulletin-PERSONAL COMPUTER SPECIALIST Bulletin

PERSONAL COMPUTER SPECIALIST
(See notes: Open & Closed Recruitment)
Recruitment #A0561-00-c16530

Date Opened:     10/30/2009 11:59:00 AM
Filing Deadline:     11/13/2009 11:59:00 AM
Salary:     $31,512.00 - $50,044.00/year
Department:     PARKS, RECREATION And CONSERVATION
Job Type:      Closed Promotional
Employment Type:     
Full-Time
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Bulletin
MAJOR FUNCTION

Performs duties installing personal computers, software and associated peripheral equipment, performing routine maintenance, and training users, to support business operations. 

MAJOR DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described below.

·         Configures and installs packaged software programs, drives and circuit boards on new and existing personal computers to support business processes.

·         Coordinates installation and installs personal computers and peripheral equipment  at selected workstations to support business operations.

·         Troubleshoots and resolves routine problems involving personal computers, software, and peripheral equipment to maintain equipment in an operational status.

·         Develops and maintains personal computer operating procedures and provides instruction on the use of newly installed personal computers and installed software.

·         Creates, maintains, and deletes files and subdirectories to insure effective use of disk storage space.

·         Performs periodic data backups and restores files to insure that files are available for use following system failures.

·         Establishes and maintains passwords to control system access levels.

·         Trains users on the use of computers, peripheral equipment and software applications to improve operational capabilities

·         Drives a vehicle to remote locations to deliver, pickup, install and/or troubleshoot equipment problems to ensure the operational readiness of equipment.

·         Maintains inventory of microcomputer equipment and software to account for all equipment.

·         Performs other related duties as required.

 

KNOWLEDGE, SKILLS, & ABILITIES

  • Working knowledge of a variety of software packages commonly used on personal computers including word processing, spreadsheet and file recovery and backup software.
  • Working knowledge of personal computers and peripheral equipment installation and routine maintenance requirements.
  • Working knowledge of the business operations of the unit to which assigned.
  • Ability to install and perform routine maintenance on computer equipment, correct configuration errors, identify, analyze and resolve customer/user problems.
  • Ability to understand, interpret and explain hardware and software application solutions to users
  • Ability to accurately document and maintain user procedures.
  • Ability to communicate effectively both orally and in writing.
  • Ability to use a computer and related software.
  • Ability to train others in the use of computers and associated equipment.
  • Ability to safely operate a standard motor vehicle.

MINIMUM QUALIFICATIONS

Note: Minimum Qualifications MUST be attained before the recruitment ending date.

 

Graduation from high school or possession of a GED Certificate; and
Two years of experience installing computers and peripheral equipment; and loading and configuring standard software packages.

 

OR

 

An Associate's or higher degree in computer science or programming from an accredited college or university; and

One year of experience installing computers and peripheral equipment; and loading and configuring standard software packages.

 

REQUIRED DOCUMENTATION AT TIME OF APPLICATION

If you believe that you qualify for this position based upon education or training you have received, you will be required to provide a copy of your official college transcripts or copy of diploma from the accredited college/university, and/or a copy of a certificate indicating your successful completion of any required training, before your qualifications will be evaluated.

 

Note: If you will be faxing copies to the Civil Service Office, please include your full name and last four digits of your social security number, and fax the required documents to (813) 272 - 5620.

 

SELECTION PROCESS

  
  • Application Screening (Civil Service Office)
    •   
  • Performance Exam, if required (Civil Service Office)
    •   
  • Written Exam, if required (Civil Service Office)
    •   
  • Establish List (Civil Service Office)
    •   
  • Department Selection Interviews (Hiring Agency)
    •   
  • Background Investigation (Hiring Agency)
    •   
  • Job Offer (Hiring Agency)

    • CONCLUSION

    OPEN AND CLOSED RECRUITMENTS:  We are running concurrent Closed (Internal) and Open recruitments. Internal candidates on a closed eligibility list must be considered first, prior to a selection being made from the open eligibility list. To be considered for the same classification under Open recruitment, internal candidates must also apply under the open recruitment process.

     

    VETERANS' PREFERENCE:  Preference will ONLY be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation to support entitlement to preference MUST be provided at the time of application.

     

    DRUG-FREE WORK PLACE:  The employers of Hillsborough County have implemented a drug-free workplace and all offers of employment are conditioned on job applicants successfully passing a drug test.

     

    NOTE: Depending on the agency of employment, individuals hired may be required to review Hillsborough County driving eligibility criteria and acknowledge their understanding of its provisions.

     

    NOTE: Employees are required to participate in the response/recovery activities related to emergencies/disasters affecting the County.  They are required to work in their normal job duties or other activities within their skills and capabilities. Proper compensation will be made in accordance with existing rules and procedures.

     

    EXAMINATION: Applicants will be competitively rated on the basis of their training and experience. 



     

     
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    Hillsborough County is an Equal Opportunity Employer and a Drug Free Workplace.