Bi-Lingual Spanish Speaking Criminal History Technician I

PG 5, $26,201                                    

This is a career ladder position. 

This class is the full performance level clerical position assigned to the State Bureau of  Identification.  Applicant must be bilingual in Spanish.  This position will primarily process applicants for verification purposes, i.e. fingerprint, photograph and process appropriate paperwork and collection of fees

• Collects, assembles, and performs quality assurance review or entry on criminal reports, final dispositions and name index information into Delaware’s computerized criminal justice files.  
• Performs criminal history background investigations/expungements for various agencies and individuals.  Determines what information is required for specific requests according to dissemination laws.  Uses the computerized and manual files to retrieve the information.  
• Visually scans documents, classifies and codes appropriately for data entry.  
• Files source documents for future referral and retrieval and retrieves source documents for various purposes.  
• Writes receipts and handles revenue when a fee is involved for the requests being processed.   May cover receptionist area responsible for walk-in customers.  
• Performs related work as required.

Knowledge of general office practices and procedures involving filing and record keeping.

Ability to use a variety of office equipment, including personal computers, copier, fax machine etc.

Ability to learn and abide by the legal and other regulatory provisions governing the sensitive and confidential nature of the work.

Ability to learn proper coding applicable to criminal history, criminal arrest reports and complaint reports.

Ability to learn Delaware Criminal Code and federal laws dealing with criminal history records.

Ability to deal tactfully with government, public agencies and individuals.

High school graduate with training in data entry and typing and six months experience in a data entry office environment.  Fluent in Spanish.

 *The State of Delaware - An Equal Opportunity and Affirmative Action Employer*