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SUMMARY STATEMENT
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This position is responsible for operating a large scale mainframe teleprocessing computer across all facets of the operation including user support, job execution and maintenance and high volume printing management.
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ESSENTIAL FUNCTIONS
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Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Operates a large scale teleprocessing computer and peripheral equipment; prepares equipment for operation and program processing.
- Diagnoses system malfunctions, rectifying operator error, correcting or assisting in the correction of software problems with the aid of a programmer or notifying the vendor in the event of hardware failure; seeks guidance from superior as needed.
- Takes corrective action in emergency situations such as power failures, power surges, fire, etc. to protect or recover data critical to State operations.
- Controls job flow according to priorities and ensures that jobs which interfere with each other are not run concurrently.
- Assists users in accessing the system.
- Monitors computer environmental controls and the security of the premises, taking appropriate action when required.
- Writes logs and reports on work processed.
- May assist in training lower level operators.
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JOB REQUIREMENTS
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JOB REQUIREMENTS for Computer Operator III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Experience in operating a mainframe computer and peripheral equipment.
- Experience in rectifying computer and network malfunctions.
- Experience in teleprocessing components such as front-end processor, terminal clusters or line connecting.
- Knowledge of job control language.
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CONDITIONS OF HIRE
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Criminal background check: A satisfactory criminal background check is required as a condition of hire.
Union: As a condition of accepting employment, the person selected for this position shall join and pay dues to the labor organization or may, instead not join but pay a service fee no greater than the dues. The labor organization has been elected by employees as their representative for collective bargaining and other work related purposes.
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BENEFITS
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To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/programs/index.shtml.
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SELECTION PROCESS
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The application is evaluated based upon a rating of training and experience.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.
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ACCOMMODATIONS
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Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware – An Equal Opportunity and Affirmative Action Employer.
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