The incumbent selected for this position will be responsible for directing the departments of Psychology, Social Work, Rehabilitation Therapies and the Recovery Mall, in an inpatient state mental health hospital. Duties include taking a lead role on the team responsible for implementing significant practice changes including; trauma informed care, person-directed treatment planning, and individualized treatment services. This position will oversee clinical service provision including planning, policy and procedure development, discharge planning, clearly linking recovery plans to treatment activities, and other key issues. In addition, the incumbent will train and educate staff in the principles and techniques of recovery-oriented care, and how this is demonstrated in service outcomes.

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Plans, organizes and directs the operation of professional services programs.
   
• Establishes policies, goals and objectives by which professional services departments are provided; provide information and corrective action plans in response to licensing survey deficiencies.
   
• Plans and organizes mechanisms to monitor and evaluate the quality and appropriateness of patient care and the clinical performance of all individuals with delineated clinical responsibilities. 
   
• Monitors peer review of medical staff as part of the basis for recommendations for continued membership on the medical staff and/or delineation of individual clinical responsibilities.
   
• Establishes standards for credentials, reappointment, renewal, or revision of clinical privileges of the medical staff as described in the medical staff by laws and rules and/or approved by the health care facility governing body.
   
• Serves in a consultative role by reviewing and evaluating program operations as practiced by professional staff in the treatment of patients; Coordinates and consults with the Treatment Services department to assure adequate professional staffing and delivery of professional services.
   
• Manages professional services contracts.
   
• Participates in a facility-wide quality assurance program; conducts periodic studies of the quality of professional programs and the adequacy in meeting current treatment needs of patients; identifies areas for process improvement and analyze indicators in relation to licensing standards.
   
• Interprets policies and standards and resolves problems as they relate to the delivery of  professional services;  conducts periodic studies of the quality of professional programs and the adequacy in meeting current treatment needs of patients.
   
• Participates on various committees, as part of the management team, as assigned by the facility director.
   
• Prepares and oversees the preparation of reports regarding the operation of professional services departments.

JOB REQUIREMENTS for Director of Professional Services
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of a Bachelors degree or higher in Behavioral, Social or Health Science or related field.
2. Experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Experience in strategic planning which includes planning and mapping a path between the present and future usually for three to five years by determining key objectives, how to accomplish the key objectives, what strategies should be used, what activities would contribute to accomplishing the key objectives and developing performance measures to gauge and report progress or success.
4. Experience in operations management which includes planning, directing, coordinating, controlling and evaluating multiple units typically through subordinate supervisors.
5. Experience in developing policies and procedures.

All DHSS Hospital Campuses, including the Herman Holloway Campus, are a tobacco-free environment.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/programs/index.shtml.

The application is evaluated based upon a rating of training and experience.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.