Developmental Disabilities Director of Quality Assurance

The incumbent in this position supervises a minimum of four staff members on the Qualilty Improvement Team in the Office of Quality Improvement.  Responsiblities include developing tools to collect data for the Division's Medicaid Waiver programs; reading and writing reports specific to licensure and certification of programs serving individuals with intellectual and developmental disabilities; attending meetings within the Division and DHSS related to Quality Improvement activities.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Plans, develops, operates, and evaluates facility-wide programs related to quality assurance and risk management.
   
• Maintains communication with regulatory and accrediting agencies regarding changes in standards, strategic approaches, and program compliance.
   
• Provides information to facility director, residential services and professional services directors, and hospital administrator on monitoring programs, level of compliance with relevant standards, and effectiveness of quality enhancement programs.
   
• Analyzes risks and develops remediation plans and proactive approaches.
   
• Chairs quality assurance committee; participates on, chairs, and/or directs committees related to quality assurance or risk management (e.g., infection control, human rights, safety, medical records).
   
• Directs investigations on incidents, analyzes results, and recommends remediation plans.
   
• Provides consultation in the development of administration policies and procedures.
   
• Supervises quality assurance staff.
   
• Provides consultation to community programs regarding quality assurance and risk management.

JOB REQUIREMENTS for Developmental Disabilities Director of Quality Assurance
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of a Bachelors degree or higher in Behavioral or Social Science or related field.
2. Three years experience in quality improvement such as evaluating the quality of services, identifying problems and needs and recommending corrective action and improvements to ensure optimum service delivery, goals and objectives are met and ensure compliance with applicable laws, rules, regulations and standards.
3. Three years experience in ensuring compliance with regulatory and accreditation standards for health care facilities.
4. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives; developing and implementing program policies and procedures and ensuring compliance. Providing advice to other agency organizational units through consultation.
5. Six months experience in developing policies and procedures.
6. Knowledge of staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Applicants may only apply if they are current permanent employees of the State of Delaware Department of Health & Social Services in a position covered by the Merit System who have completed their initial probationary period.

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. 

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.