Unemployment Insurance Claims Deputy (#MDDZ68)
Summary StatementA class incumbent issues non-monetary determinations of claimants' eligibility to receive unemployment benefits for reasons other than lack of work.
Nature and ScopeA class incumbent performs with guidance from a Senior Claims Deputy and overall supervision from the Unemployment Insurance Local Office Manager. Other positions reporting in at this level include Claims Processors and Interviewer. This work involves the non-monetary determination of eligibility for unemployment compensation: review unemployment forms for necessary information to determine eligibility; make routine to moderately difficult determinations; elicit sensitive information from employers and claimants; explain and interpret rules and regulations regarding unemployment compensation to claimants and employers.
Essential FunctionsEssential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Knowledge, Skills and AbilitiesThe intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Job RequirementsJOB REQUIREMENTS for Unemployment Insurance Claims Deputy
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
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