Supervising Clerk II

READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT.

THIS IS A REOPENING OF AN EXISTING EXAMINATION. If you have previously applied or started an application for the Supervising Clerk II, Examination #18-1139-01, read this entire bulletin. There are specific instructions on how to reapply for this position.

PLEASE CONTACT THE EXAMINATION ANALYST, TRACY GONZALEZ AT TRACY.GONZALEZ@ACGOV.ORG TO HAVE YOUR PREVIOUS APPLICATION RELEASED BACK TO YOU.

The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, you new score/disposition will replace your current disposition.

Applications will only be accepted on-line.

The most suitably qualified candidates will possess the following competencies:

Knowledge of: 

·       County policies and procedures. 

·       Modern office organization, practices, and equipment. 

·       Business correspondence and record keeping systems. 

·       Principles of modern office management. 

·       Training methods and techniques. 

·       Appropriate English grammar, vocabulary, spelling and punctuation. 

·       Word processing programs. 

·       Information systems and computers. 

Abilities: 

·       Written communication. 

·       Oral communication. 

·       Decision making. 

·       Leadership. 

·       Planning and organization. 

·       Management control. 

·       Budget analysis. 

·       Interpersonal sensitivity. 

·       Flexibility. 

·       Adaptation to stress. 

·       Use various data bases. 

·       Understand, implement and train staff on County policies and procedures. 

Alternate Range Criteria 

1. Supervisors of clerical units, the majority of whose subordinates are in a class having a salary range equal to or below that of the class of Clerk II, do not receive the alternate range. 

2. Supervisors of clerical units, the majority of whose subordinates are in classes having a salary range above that of the class of Clerk II, are eligible for assignment to the higher applicable salary step and shall be entitled to additional compensation. 

NOTE: In positions where such persons meet the "alternate range" criteria as defined in the class specification, (#2) additional compensation may be provided for, pursuant to provisions of the Alameda County Salary Ordinance.

The examination will consist of the following steps:

1.      A review of candidates' application to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process;

2.      A written component that will be weighted as qualifying only (pass/fail). Candidates who pass the written test will be invited to the final step in the examination process;

3.      An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this examination. 

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN:

** updated 03/17/2020, TG, **updated 08/27/2020, TG, **updated 10/30/2020, TG

*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.  Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

·       Medical – HMO & PPO Plans

·       Dental – HMO & PPO Plans

·       Vision or Vision Reimbursement

·       Share the Savings

·       Basic Life Insurance 

·       Supplemental Life Insurance (with optional dependent coverage for eligible employees)

·       Accidental Death and Dismemberment Insurance 

·       County Allowance Credit

·       Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance

·       Short-Term Disability Insurance

·       Long-Term Disability Insurance

·       Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services

·       Employee Assistance Program

For your Financial Future

·       Retirement Plan - (Defined Benefit Pension Plan)

·       Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

·       11 paid holidays

·       Floating Holidays

·       Vacation and sick leave accrual

·       Vacation purchase program

·       Management Paid Leave**

·       Catastrophic Sick Leave

·       Group Auto/Home Insurance

·       Pet Insurance

·       Commuter Benefits Program

·       Guaranteed Ride Home

·       Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

·       Employee Discount Program (e.g. theme parks, cell phone, etc.)

·       Child Care Resources

·       1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Tracy Gonzalez, Human Resources Analyst
Human Resource Services, County of Alameda
510-272-5085; Email: Tracy.Gonzalez@acgov.org
www.acgov.org/hrs

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.