Assistant Director, Adult System of Care, BHCS

HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. 

BEHAVIORAL HEALTH CARE

It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past.

Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful:

ACBHCS

Access - where every door is the right door for welcoming people with complex needs;

Consumer and Family Empowerment - through shared decision‐making best practices, that clinically produce effective outcomes;

Best Practices - business excellence that uses public resources cost‐effectively;

Health and Wellness - by integrating emotional, spiritual and physical health care;

Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families;

Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse.

For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/

THE POSITION

Under general direction, plans, organizes and directs a variety of outpatient service programs for adults age 18 years and older; supervises program components servicing severely disturbed and/or substance abuse clients, including adult’s services in Behavioral Health Care Services.; responsible for coordination and collaboration of adult services with community-based outpatient service programs; provides supervision and direction to subordinate personnel; and performs related duties as required.

DISTINGUISHING FEATURES

This is a one-position class located in Behavioral Health Care Services. The incumbent reports to the Adult System of Care Director, BHCS  and is responsible for providing direct administrative support to the Director in the areas of organizational policy and program development relative to the adult system of care service delivery, public information/ relations activities and resolution of policy and operations problems. The incumbent also acts in the absence of the Adult System of Care Director, BHCS.

IDEAL CANDIDATES

In addition to meeting the minimum qualifications for the position, the ideal candidate for this position will be well prepared to assist with the leadership of the Adult System of Care by exemplifying high professional standards, critical thinking skills, and a commitment to continuous improvement and service excellence.  The best candidate will demonstrate extensive knowledge and experience with the adult population diagnosed with a serious and persistent mental illness.  The best suited applicant will have experience in either private and/or public behavioral health care and previous positions of progressive leadership and responsibility.

Additionally, the ideal candidate will have the following competencies and experiences:

• Politically astute leader, possessing the skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of staff, and internal and external stakeholders including law enforcement, health care agencies, regional centers, oversight boards or committees, and community–based organizations.
• A strong collaborator, adept in identifying opportunities and taking action to build strategic relationships to help achieve organizational goals. 
• An effective communicator with excellent interpersonal skills focused on building an environment where diverse, multidisciplinary service delivery teams can work together to enhance the delivery of services for Alameda County communities.
• A leader who manages work groups by inspiring and advising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success.  
• Excellent written and oral communication skills, including the ability to communicate complex information to various audiences.
• Interpret and apply federal, state and county regulations to the administration of mental health programs.