Treasurer-Tax Collector Supervisor (Promotional)

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY,

THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. 

The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by 7/5/16.  A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Postmarks are not accepted.  Applications will only be accepted on-line.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Postmarks are not accepted.  Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

THE AGENCY

Treasurer-Tax Collector Department's mission is to provide County departments and all other depositing agencies with secured and convenient countywide central banking facility and countywide treasury administration services, including the investment of monies on deposit with the Treasurer in the Treasurer's Investment Pool, provide real estate and personal property tax billing and collecting services, provide business licensing services in the unincorporated areas of the County, and provide in-house administration of the County's deferred compensation plan programs for eligible employees.  

 

THE POSITION

Under general direction, to plan, coordinate, assign, evaluate, and supervise the work and operations of various units comprised of Treasurer Tax Collector Specialists I, II and III, a Senior Treasurer Tax Collector Specialist, a Treasurer Tax Collector Corrections Specialist, and a Treasurer Tax Collector Bankruptcy Specialist in the Tax Collector’s Office. The personnel supervised perform a variety of difficult, technical, and complex work in reviewing and examining a variety of property tax records, provide property tax related information to the public, and may lead or supervise other staff. The Treasurer Tax Collector Supervisors provide training and instruction, make decisions involving procedural or technical problems, and do related work as required.

 

IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

• Identifies tax issues, problems, and opportunities, and implements appropriate decisions and/or actions within a reasonable time.

• Achieves a satisfactory level of technical and professional skills or knowledge in position related areas.

• Demonstrates customer-focused practices.

• Establishes courses of action for self and others to ensure that work is completed efficiently.

• Communicates effectively verbally and in writing.

• Demonstrates principles and practices of supervision.

Either I
Experience:

The equivalent of one year of full-time experience in the class of Supervising Clerk I, or an equivalent or higher level supervisory class in the Alameda County Treasurer-Tax Collector’s Office.

Or II
Experience:

The equivalent of two years of full-time experience in the class of Treasurer Tax Collector Specialist III in the Alameda County Treasurer-Tax Collector’s Office.

Or III
Experience:

The equivalent of three years’ full-time supervising experience including two years dealing with property tax matters.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies: 

Knowledge of:

• County policies and procedures.
• Modern office organization, practices, and equipment
• Revenue and Taxation codes as they pertain to the Treasurer-Tax Collector’s Office
• Operating details and policies of the Treasurer-Tax Collector’s Office
• Principles and practices of supervision
• Principles of modern office management
• Training methods and techniques
• Appropriate English grammar, vocabulary, spelling, and punctuation
• Relevant computer applications


Ability to:

• Interpret the Revenue and Taxation Code and the State Controller’s Reference Manual
• Deal effectively with members of the legal profession and the public
• Communicate verbally and in writing
• Make decisions
• Lead
• Plan and organize
• Demonstrate management control
• Demonstrate interpersonal sensitivity
• Be flexible
• Adapt to stress
• Understand, implement, and train staff on State laws, legislative policies, County administrative codes and ordinances, and other laws and procedures.

THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.  CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:

 

TENTATIVE SELECTION PLAN

 

Deadline for Filing	Tuesday, July 5, 2016
Review of Minimum Qualifications	Monday, July 18, 2016
Screening For Best Qualified	Thursday, July 28, 2016
Panel Interviews	Thursday, August 11, 2016

 

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.   Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

 

 

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance (Employer Credit)
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home Insurance
• Commuter Benefits Program
• Group Legal
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Debra Robinson,  Human Resources Analyst III

Human Resource Services, County of Alameda

510-272-6437

 Alameda County is an Equal Opportunity Employer