Human Resource Services
Alameda Skyline

Departmental Personnel Officer II

Recruitment #16-0462-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line. 

SUPPLEMENTAL QUESTIONNAIRE:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line.  Failure to submit the Application or supplemental Questionnaire will result in disqualification. 

 

DESCRIPTION

THE VACANCY

The current Departmental Personnel Officer II vacancy is located in Alameda County's Health Care Services Agency.  However, the eligible list resulting from this recruitment may be used to fill other County vacancies.

THE HEALTH CARE SERVICES AGENCY

 

The Health Care Services Agency includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents.  

 

THE POSITION

 

The Health Care Services Agency (HCSA) currently has one vacant Departmental Personnel Officer II position in the Human Resources Department.  The position functions as the Deputy Human Resources Director for the agency, oversees the work of a team of Departmental Personnel Officer I positions and other staff as assigned, and acts as the HR Director in his/her absence.  Under general direction, responsibilities include planning, organizing, and directing the personnel management program; providing personnel expertise for and consultation to agency/department management; and to performing related duties as required.

 

Positions allocated to the class of Departmental Personnel Officer II are located in medium or large sized department/agencies. This class is distinguished from the lower level class of Departmental Personnel Officer I in that the latter class is the journey level in the class series reporting to a senior personnel administrator, while the former directs the human resources activities of a medium sized department or specialized program, or provides first line supervision to Departmental Personnel Officers I and other support staff in a large agency.

 

THE IDEAL CANDIDATE

 

In addition to meeting the minimum qualifications for the position as listed below, the ideal candidate will possess at least five years of professional level, public sector human resources experience in at least three of the following areas:  employee/labor relations, consultation/advisory role on performance management and progressive discipline, recruitment and selection, staff development and workforce planning, process and policy development, staff supervision, training, and change management. 

 

Additionally, the most qualified candidates will have verifiable experience that demonstrates a high-level of proficiency related to the following abilities/competencies:

 

  • Ability to effectively and tactfully handle highly confidential and/or politically sensitive issues;
  • Ability to provide the highest level of customer service both individually and through subordinate staff at all times;
  • Excellent interpersonal and oral and written communication skills;
  • Ability to work with all levels of the organization, from front line employees to executive level policy makers.

MINIMUM QUALIFICATIONS

Either I

The equivalent of two years of full time experience in the class of Departmental Personnel Officer I in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.)

Or II

Education:  Possession of a Bachelor's degree in a relevant field from an accredited college or university.

AND

Experience:  The equivalent of four years full time professional level personnel experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. Two years of the required experience must have been in a supervisory capacity.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

Strategic Management
• Management functions, i.e., Planning, Organizing, Directing & Controlling.
• Organizational analysis and development and leadership competencies.
• HR policies, programs, and services with Diversity imbedded.

Recruitment & Staffing
• Public personnel administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel related activities.
• Internal workforce assessment techniques & employment policies, practices, & procedures.
• Successful recruiting strategies to attract diverse and high caliber candidates.

Training and Development
• Performance Management and Appraisal methods.
• Techniques to assess training program effectiveness, including use of applicable metrics.

Employee & Labor Relations
• Labor relations laws, practices, and trends.
• Progressive discipline.
• Grievance resolution.
• Consultative and coaching skills with managers.
• Investigative and interview techniques.

Health & Safety
• Enforcing procedures, of workplace safety, health & security.
• Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Awareness of potential violent behavior and workplace violence conditions.

Ability to:
• Demonstrate commitment to the county's mission, credo, and goals.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize workload.
• Exercise management control.
• Provide leadership.
• Supervise staff.
• Demonstrate interpersonal sensitivity.
• Be flexible.
• Create employee programs that will demonstrate to the community the organization's commitment to Diversity.

EXAMINATION COMPONENTS

THE EXAMINATION

The examination will consist of the following steps:

  1. A review of candidates' application to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. A review of the supplemental questionnaire to identify the best qualified candidates. Those candidates who have been identified as best qualified will move on to the next step in the examination process.
  3. An oral interview which will be weighted as 100% of the candidates' final examination score.  The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.  WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.  

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.  

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs

Selection Plan

TENTATIVE SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

Deadline for Filing:

 5:00 pm, Tuesday, June 14, 2016 

Minimum Qualification Review Completed By:

 Friday, June 17, 2016

Best Qualified Review Completed By:

 Friday, June 24, 2016

Structured Oral Interview Scheduled:

 Friday, July 22, 2016

 

COMBINED ORAL EXAMINATION/HIRING INTERVIEW:  Should the hiring authority or designee participate in the structured civil service oral interview process, in addition to establishing an eligibility list, this examination may serve as the final selection interview for vacancies in this classification.

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. 

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER THAT VALUES DIVERSITY!

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance  
  • Vision
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage) 
  • County Allowance (Employer Credit)
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Long Term Care Insurance
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home Insurance
  • Commuter Benefits Program
  • Group Legal
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. 

You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. 

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. 

You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. 

Sam Gee, 
Personnel Services Manager
Human Resource Services, County of Alameda 
510-267-9492
Alameda County is an Equal Opportunity Employer