Human Resource Services
Alameda Skyline

Information Systems Deputy Director

Recruitment #16-0427-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Application and Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

DESCRIPTION

THE VACANCY

The eligible list resulting from this recruitment may be used by any County department or agency needing to fill a vacancy for up to one year from the date the list is established. 

The Alameda County Health Care Services Agency currently has two vacant Information Systems Deputy Director positions.  The positions report directly to the Information Systems Director and are responsible for assisting with planning, scheduling, coordinating and supervising the work of personnel engaged in information technology systems analysis, application program development, systems implementation, and maintenance activities; assists in leading strategic planning, major change initiatives, process improvements, and managing special project activities of information systems technology.

 

HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents.

 

IDEAL CANDIDATE

In addition to meeting the minimum qualifications for the position, ideal candidates will have a broad range of experience in information systems and technology management, possess strong business acumen and leadership skills, and will have a successful track record in the following areas:

  • Excellent oral and written communication skills;
  • Ability to work enthusiastically in and adapt to a constantly changing environment;
  • Knowledge and experience in multiple information technology disciplines;
  • Strategic thinker who proactively recommends changes to policies, procedures and technology solutions;
  • Independently seeks opportunities for innovation and continuous improvement;
  • Builds strong and well-rounded teams;
  • Knowledgeable about current trends, issues and legislation associated with public policy, technology, and information privacy and security.

MINIMUM QUALIFICATIONS

- Experience: 

The equivalent of five years of full-time, paid experience in data processing information systems, including systems analysis, application development, system evaluation, selection and implementation, or network administration. At least two years of experience must include direct supervision and management of professional and technical Information Technology staff. 

- Education: 

Possession of a Bachelor’s degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience.



NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcements of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles and techniques of supervision, personnel management, administration and project management.
• Process or business oriented software platforms.
• Principles and methodology of Information Technology Project Management
• Principles and methods of administrative and technological problem solving.
• Current trends and issues and legislation associated with public policy, technology and information privacy and security.
• Budgeting methods for estimating expenditures and planning for future Information Systems’ needs.
• Principles and practices of budget preparation, monitoring and control along with the relationship of budgeting to policy making.
• Principles and techniques of planning, scheduling and control as applied to systems development and maintenance in an Information Systems organization.
• Methods for review of systems analysis.
• Principles and methodologies of systems analysis.
• Data organization and access methods in computerized systems; estimating methods for equipment costs, production costs, programming costs and system benefits.
• Reporting requirements for local, state and federal agencies.

Ability to:

• Provide leadership and direction to others and plan, direct and coordinate individuals, projects, and functions effectively.
• Understand and consider the impact of organizational, management, administrative, and personnel to aspects of information systems design.
• Direct the development of advanced computer-based systems and the evaluation and modification of complex existing systems to optimize use and value.
• Analyze major information processing problems, identify alternative solutions, and make sound recommendations.
• Organize and manage multiple projects involving several divisions and and/or departments and vendors simultaneously.
• Formulate systems strategies to meet user and organizations goals, determine the course of actions, and evaluate the impact of decisions on the organization and users.
• Supervise, assign work activities, maintain staff productivity and morale, and evaluate information systems administrative and technological staff.
• Develop and implement work schedules, work plans, and cost controls.
• Understand and effectively communicate technical concepts and information about complex systems and strategies in a timely manner to individuals with varying levels of technical knowledge, including non-technical personnel.
• Gather and analyze data, draw sound conclusions, prepare clear and concise reports.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF the following steps:

1)  A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2)  A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. Only the most suitably qualified candidates will move forward in the exam process.

3)  An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. 

 

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. 

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

Deadline for Filing:

Monday, June 27, 2016 , 5:00pm

*Monday, July 18, 2016

Review of Applications for Minimum Qualifications:

07/22/2016

Review of Supplemental Questionnaires for Best Qualified

08/12/2016

Oral Interviews

TBD

*Updated 6/23/16 and 6/29/2016 - mah

*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance  
  • Vision
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage) 
  • County Allowance (Employer Credit)
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Long Term Care Insurance
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home Insurance
  • Commuter Benefits Program
  • Group Legal
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

 

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

 

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox.  If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Monique Hill, Human Resources Analyst III

Human Resource Services, County of Alameda

(510) 208-4841; E-Mail monique.hill@acgov.org

www.acgov.org/hrs

 

Alameda County is an Equal Opportunity Employer