Recruitment #15-0308-01
Date Opened | 2/23/2015 12:00:00 AM |
---|---|
Filing Deadline | 3/20/2015 5:00:00 PM |
Salary | $35.21 - $47.15/hour; $73,236.80 - $98,072.00/year |
Employment Type |
Permanent Full-Time Employment
|
HR Analyst | Shelisa Jackson |
Department | Social Services Agency |
Work Location |
Oakland
|
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line.
THE AGENCY
We are currently recruiting for vacancies in the Social Services Agency. However, the eligible list resulting from this recruitment may be used by any County department or agency needing to fill a vacancy.
The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community.
• The Agency assists approximately 11.3 percent of Alameda County's residents.
• Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh.
• Every month more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance.
• Every month health insurance is made available to more than 78,000 people through the Medi-Cal program.
• Every month more than 11,000 frail, elderly and disabled individuals receive in home care, adult protection and support managing their affairs, and throughout the year 16,000 seniors will receive services through the Area Agency on Aging. 3,700 children are in foster care.
• More than 1,600 reports of child abuse or neglect are filed with SSA each month.
• Emergency shelter is made available to 415 people nightly.
THE POSITION
Under direction, to plan, supervise, review and evaluate the work of a group of Program Specialists; to coordinate and provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community based organizations (CBO's), other contract service providers and/or County staff in a wide variety of service areas; to act as County liaison with service providers and ensure that program regulations and procedures are followed; and to do related work as required.
IDEAL CANDIDATE
In addition to meeting the minimum qualifications stated below, the ideal candidate will have:
• Exceptional oral and written communication skills.
• A sound understanding of planning, forecasting, designing, developing and implementing programmatic modifications based on legislative changes as well as organizational, programmatic and community needs.
• Strong organizational skill with the ability to align programmatic assignments with the organization’s vision and values and manage work groups by inspiring, advising and delegating to facilitate goal accomplishment and track, monitor and evaluate performance to ensure success.
• Political savvy and skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders.
• Strong collaboration skill and be a consensus builder, adept in identifying opportunities and taking action to build strategic relationships to help achieve department goals.
• A proven track record of successful program administration and experience writing program progress and preparing statistical reports.
• Strong facilitation skill that demonstrate they can adeptly lead and supervise staff, lead stakeholder and community meetings to reach program objectives and ensure all participants are heard, feel respected, and contribute to group process and outcomes.
• The ability to respond quickly in a changing environment and provide quality solutions to programmatic and organizational problems.
The most suitably qualified candidates will possess the following competencies:
Knowledge of:
• Principles and practices of employee supervision.
• Principles, practices, funding sources and administrative requirements in the program area to which assigned.
• Principles and practices of program planning and evaluation.
• Principles and practices of direct client service delivery.
• Practices and techniques of programmatic analysis and report preparation.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Basic budgetary and financial record keeping techniques.
Ability to:
• Plan, supervise, review and evaluate the work of others.
• Train others in work procedures.
• Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned.
• Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions.
• Interpret, explain and apply complex regulations, policies and procedures.
• Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials.
• Represent the department and the County in meetings with others and make effective presentations to diverse groups.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.
Licenses:
Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned.
THE EXAMINATION WILL CONSIST OF the following steps:
1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. Only the most suitably qualified candidates will move forward in the exam process.
3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN
Deadline for Filing: |
Friday, March 20, 2015 |
Review of Applications for Minimum Qualifications: |
April 3, 2015 |
Review of Supplemental Questionnaires for Best Qualified |
April 22, 2015 |
Oral Interviews |
Week of May 11, 2015 |
*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Welfare Benefits
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.
Shelisa Jackson, Human Resources Analyst
Human Resource Services Division, County of Alameda
shelisa.jackson@acgov.org
510-208-3954
www.acgov.org/hrs
Alameda County is an Equal Opportunity Employer