Staff Development Supervisor

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

 

This recruitment is to fill one position within the Alameda County Social Services Agency.

 

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be submitted online to the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit responses to the Supplemental Questionnaire will result in disqualification.

Applications will only be accepted on-line.

The Agency

 

The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult, Aging and Medical Services, Children and Family Services, Workforce and Benefit Administration and Policy Office.

 

The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly.

 

The Position

 

The Staff Development Supervisor position is found within the Social Services Agency and reports to the Staff Development Manager.  The position will be responsible for planning, assigning, reviewing and evaluating the work of Staff Development Specialists and Trainers who deliver a comprehensive program of staff development and training for professional, paraprofessional and clerical employees within the Social Services Agency.

 

The Ideal Candidate will be:

 

• An Organized Supervisor who can manage several tasks at once and leverage the resources that are available.

 

• A Team Builder that remains focused while guiding others in accomplishing work objectives; providing timely guidance and feedback to assist with skill development and task accomplishments.

 

• An Effective Communicator who can be flexible in their interpersonal style in order to build a cohesive team and accomplish objectives.

 

• A visionary who can develop, complete and deliver large complex projects from an initial concept.

 

In order to participate in the examination process, applicants must qualify through one of the following patterns:

Either Pattern Number I
Experience:

The equivalent of one year of full-time experience in the classification of Staff Development Specialist or in an equivalent or higher level classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or Pattern Number II

Education:

Possession of a Baccalaureate degree from an accredited college or university with a major in business or public administration, social or behavioral science, education or closely related field.

AND

Experience:

The equivalent of two years of full-time experience as a staff trainer with responsibility for developing and presenting a wide range of staff development programs.

Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years. One additional year of qualifying experience may be substituted for the required, academic major.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• The principles and methods of employee training and organizational development.
• Social work principles, practices and techniques.
• Available education training resources.
• The California Welfare and Institutions Code and State Policies governing the operation of public social service agencies.
• The principles of supervision.

Ability to:

• Assign and supervise the work of others.
• Gather data, analyze situations and adopt effective courses of work for others.
• Prepare detailed reports.
• Speak and write effectively.
• Plan and organize training and conduct group training activities.
• Analyze training content, ability to develop and maintain effective working relationships with department staff as well as the staff of other agencies and educational institutions.

THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Deadline for Filing:	5:00 PM, Friday, September 5, 2014
Review of Minimum Qualifications:	Friday, September 19, 2014
Review of Supplemental Questionnaire for best qualified:	Friday, October 3, 2014
Panel Interviews:	Week of October 27, 2014

 

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact Ione Bell at 510-272-6456, ione.bell@acgov.org  before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Ione Bell, Human Resources Analyst

Human Resource Services, County of Alameda

510-272-6456