Deputy Director, Behavioral Health Care Services

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Applications will only be accepted on-line.  Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

BEHAVIORAL HEALTH CARE SERVICES (BHCS)

Behavioral Health Care Services provides a full range of accessible alcohol and  drug and mental health services throughout Alameda County.  Services are provided directly by county staff, private providers, and through contract with community-based organizations. Our network of services currently consists of over 600 individual practitioners, more than 200 community-based agencies, 20 hospitals and other institutions.  Services are available in all languages and are provided by a multicultural and multidisciplinary panel of service providers, many of whom have developed specialties that meet the often unique needs of our diverse clientele.

BHCS MISSION

The mission of Behavioral Health Care Services is to maximize the recovery, resilience and wellness  of all eligible Alameda County residents who are developing or experiencing a serious mental health, alcohol or drug concern.  Through a network of community-based and county providers, we provide prevention, treatment, and rehabilitation services to:

• Promote recovery and resilience;
• Minimize services delivered in restrictive environments;
• Stabilize and manage symptoms and behaviors that are problematic for clients whether psychiatric in nature or related to substance use or abuse;
• Support clients in the least restrictive environment of their choice;
• Reduce the long-term adverse impacts on individuals, families and the community resulting form untreated severe emotional disorders, serious mental illness, and substance abuse;
• Reduce illness, death, disability, and the cost to society resulting from these conditions and;
• Provide crisis and recovery services following major disasters.  

For more information about the department of Behavioral Health Care Services, please visit the departmental website and/or Annual Budget Document found on acgov.org. 

THE JOB BROCHURE FOR THIS RECRUITMENT MAY BE ACCESSED HERE.

ACBHCS MISSION VISION & VALUES

THE POSITION

Under administrative direction, to plan, organize, direct and evaluate all operations of Behavioral Health Care Services including age based systems of care: Children’s, Transitional Age Youth, Adults, Older Adults, Substance Use Disorders, Primary Care Behavioral Health Integration, Family/Consumer Relations, and Criminal Justice Mental Health Services through subordinate administrative staff; to integrate and develop continuity of care across operational units; to act as the Director, Behavioral Health Care Services in his/her absence or as designated; and to perform related duties as required.  This single position class reports to the Director, Behavioral Health Care Services who has overall planning, administrative and policy development responsibilities, whereas the Deputy Director serves as the Chief Operations Officer to the Director in the formulation and evaluation of programs, policies and procedures.

For a complete listing of all essential responsibilities and core competency requirements, please see the comprehensive job description at: http://www.jobaps.com/alameda/auditor/ClassSpecs.asp.

IDEAL CANDIDATE

Behavioral Health Care Services is dedicated to providing the highest quality services within a managed care environment. The ideal candidate will be prepared to lead the organization by exemplifying a commitment to continuous improvement and service excellence.

The ideal candidate for this position will have also demonstrated success as:

• A leader who has demonstrated a commitment to achieving the mission, credo, and goals of the County, while being ethical, honest, fair, and using good judgment within a political environment.
• A visionary who sets strategy in collaboration with others; seeks innovative ways to get things done; and enlists others in realizing the vision while adeptly working within a changing environment.
• A strategic partner who actively engages with other agencies and departments to meet overall countywide needs while leveraging financial and other resources to maximize results and achieve positive outcomes.
• A business partner with heightened business acumen able to build a strong organization that delivers results while exemplifying the use of resources wisely, responsibly, effectively, and efficiently.
• A service delivery expert with considerable experience managing a customer focused service organization and ensuring the highest level of service delivery to diverse customers.
• An effective communicator with excellent interpersonal skills focused on building an environment where diverse, multidisciplinary service delivery teams can work together to enhance the delivery of services.
• An advocate of professional development opportunities who promotes personal and professional growth for self and others; and inspires and facilitates the continual learning of employees at all levels of the organization.
• A collaborator who believes in and inspires teamwork and collaboration by being accessible, supportive, open-minded, and empathetic; and builds and maintains constructive relationships that result in diverse work teams that better serve our diverse communities.  

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Behavioral Health management, policy and system design.
• Program planning and evaluation techniques, including research methodologies, forecasting and statistical analysis.
• Management principles and practices, including work planning, employee supervision and resource allocation.
• Federal, State and local regulations as they relate to behavioral health care services.
• Current trends in behavioral health care administration and service delivery.
• Functions and operations of related agencies and community organizations.
• Clinical standards of practice and licensure requirements.
• Budgetary, financial management, quality improvement, auditing and contract administration practices.
• Public sector rules, regulations, policies, economic and social trends that may affect the organization.
• Computer applications and equipment related to work.

Ability to:

• Demonstrate commitment to the county’s Mission, Credo and goals by involving key stakeholders, soliciting input from the community, and acting with ethical guidelines.
• Establish, strengthen and maintain relationships with multiple agencies, departments, stakeholders and community organizations.
• Think innovatively by exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit.
• Collaborate with other agencies, departments, government entities and local communities to achieve organizational goals while leveraging financial and other resources.
• Set and achieve measurable goals through collaboration with subordinate staff and the use of analytical methodology, strategic planning and technology.
• Inspire confidence and provide support to senior leadership to ensure effective management.
• Manage groups by advising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success.
• Foster diversity and develop high quality, culturally competent work teams and service delivery strategies in alignment with organizational goals.
• Use economic, financial, market and industry data to understand and improve business results.
• Navigate complex organizational environments with political savvy, sensitivity and tact.
• Communicate clearly and effectively both orally and in writing.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance (Employer Credit)
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home Insurance
• Commuter Benefits Program
• Group Legal
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.