Office Assistant, Zone 7

THE POSITION:

Under general supervision, to perform a wide variety of general office support, which may include specialized and technical document preparation, data entry, typing, receptionist duties, and to perform other duties as required.

DISTINGUISHING FEATURES:

This is a general clerical class. Incumbents in this class perform general office support functions for various divisions, which involve all phases of general clerical work. This class is distinguished from the Administrative Assistant, Zone 7, class in that the latter class is generally assigned to higher-level managers and performs more difficult administrative duties requiring the exercise of greater initiative, judgment and responsibility.

THE IDEAL CANDIDATE:

The Ideal Candidate for the position of Office Assistant, Zone 7 will have demonstrated experience in the following areas:

• A thorough understanding of major business functions, industry trends, and one's own organization's position to contribute to effective business strategies and tactics;
• Ensuring that the customer perspective is a driving force behind business decisions and activities;
• Accomplishing tasks by considering all areas involved, no matter how small; and showing concern for all aspects of the job;
• Comparing data from different sources to draw conclusions;
• Maintains effectiveness when experiencing major changes in work responsibilities or environment;
• Develops and uses collaborative relationships to facilitate the accomplishments of work goals;
• Establishing courses of action for self and others to ensure that work is completed efficiently.
• Actively participates as a valued member of a work team;
• Assimilates and applies newly learned information on the job;
• Provides exceptional service to internal and external customers;
• Maintains quality performance while under pressure or opposition;
• Ensures the quality and accuracy of work products;
• Utilizes effective approaches for choosing a course of action.

Either I

- Experience:

The equivalent of one year of experience in the class of Specialist Clerk I or in an equivalent or higher level class in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II

- Experience:

The equivalent of two years of full-time, responsible clerical experience.

And

- License:

Possession of a California Driver’s License.

- Special Requirements:

Must be proficient at word processing and spreadsheet applications; must be able to type at a corrected speed of 50 WPM.

A typing certificate with a typing speed of 50 net words per minute from a temporary agency, employment agency, or community college, printed on letterhead with the address and phone number of the agency or college must be uploaded to your on-line application under the resume tab at the time you submit your application.  The typing certificate must be dated within six (6) months of receipt of your application.

***It is your responsibility to ensure that your typing certificate is uploaded prior to submission of your application.  Failure to do so will result in disqualification.*** 

To obtain a typing certificate, you may wish to contact the East Bay Works - Career Centers.  Click on the following link, go to the "find us"  tab to locate a center near you.  www.eastbayworks.com/

NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies:

- Knowledge of:

• Modern office practices and procedures, including filing and record management systems.
• Receptionist and telephone techniques.
• Standard office equipment, including the operation of personal computers.
• Proper English usage, spelling, grammar and punctuation.
• Mathematics.


- Ability to:

• Perform a variety of clerical and office support work with minimal guidance and supervision.
• Use a personal computer, including related office support software, at a skill level and with a degree of accuracy to meet job requirements.
• Deal tactfully and courteously with the public and other Agency staff when providing information.
• Operate a variety of standard office equipment.
• Apply policies, rules and regulations to different situations.
• Understand and carry out oral and written instructions.
• Read and write at the level required for successful job performance.
• Establish and maintain cooperative working relationships.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

 

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

 

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox.  If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

 

Monique Hill, Human Resources Analyst II

Human Resource Services, County of Alameda

(510) 208-4841; E-Mail Monique.hill@acgov.org

www.acgov.org/hrs

 

Alameda County is an Equal Opportunity Employer