Thursday, November 20, 2014

Literacy Specialist

Recruitment #14-4121-01


THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Applications will only be accepted on-line.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.  Failure to submit the Supplemental Questionnaire will result in disqualification.



The Alameda County Library provides library services from ten branch libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Outreach services are provided through the Bookmobile, the Literacy Program, the Senior Outreach Program, and the County Jails.

The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian Jean Hofacket and the Board of Supervisors on library services.

The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services. The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends or Library League groups in each community support library programs and services.



Under general supervision, Literacy Specialists are paraprofessionals who perform services for the Library Outreach Service Units of the County Library. Positions in this class perform functions related to the coordination, planning, instruction and evaluation of curriculum for literacy participants; and to do related work as required.


Literacy Specialist is a journey level class in the library series. Positions in this classification are under the general supervision of a Senior Program Specialist or Administrative Specialist II. Incumbents in this classification perform with a high degree of expertise in literacy related issues and will be required to work in a variety of settings, which may include correctional institutions (both juvenile and adult). Incumbents have generalized knowledge and experience in program systems and operations, database management and outreach. In addition to organizational skills, they are required to possess specialized knowledge of current theories and practices of adult and juvenile literacy instruction, as well as experience providing direct literacy instruction to adults and/or children. The class of Literacy Specialist differs from the class of Literacy Advocate in that incumbents in the latter class have the primary responsibility for recruiting students and volunteers for participation in the Literacy Program, while the former class provides direct instruction to program participants and have responsibility for curriculum development, day to day program operation and the coordination of volunteer staff.



NOTE: The following is a sample of duties and is not intended to be all inclusive.

1. Coordinate with staff to develop curriculum and provide group instruction in literacy,
2. Monitor, assess and evaluate the literacy skills of program participants.
3. Assist in the recruitment of volunteers and students for participation in the literacy program. 4. Monitor volunteers and provide curriculum support and training as needed.
5. Schedule, coordinate and maintain small groups of program participants.
6. Assist in the planning and organization of supportive programs for students and volunteers.
7. Screen prospective literacy students and assist them with placement into appropriate tutorial setting.
8. Develop and organize educational support programs for volunteers and staff to increase knowledge of learning strategies.


In addition to meeting the minimum qualifications listed below, the ideal candidate will have demonstrated a successful track record in the following:

  • Experience in current and effective reading and writing strategies, methods and practices of youth and/or adult literacy instruction, curriculum development, reading assessments and evaluation, and database management.
  • Knowledge and sensitivity to the literacy needs of a racially and ethnically diverse youth and adult population; comfortable working in a racially and ethnically diverse urban environment and capable of building a strong collaborative learning community.
  • Commitment to participatory educational approaches such as Shared Evaluation Pedagogy (SHEP) and authentic text-related open discussion facilitation.
  • An excellent listener with strong communication skills, both orally and in writing; display interpersonal and cultural sensitivity to varied learning styles with the ability to provide compassionate and positive emotional support to learners, both youth and adults.
  • Commitment to the vitality and power of youth, their families, and the community where they live.
  • Effective organizational and planning skills.
  • Knowledge and ability to utilize instructional technology, including computers, software and assistive technology.
  • This position will require travel, and evening and weekend hours depending on program needs.




Possession of a Bachelor’s degree from an accredited college or university.


The equivalent of two years full-time experience providing instruction in both reading and writing to adults and/or children in a professional or public setting.


Possession of a valid California Class C Motor Vehicle Operator’s license.

The equivalent of two years full-time experience providing administrative support (i.e. database management, record maintenance…) in an agency whose primary purpose is to (1) teach adults and children and/or (2) manage, coordinate or administer a volunteer service is highly desirable.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Current literacy needs of the adult client population.
• Current and effective strategies, methods and practices of adult literacy instruction.
• Curriculum development.
• Personal computers including word processing and software applications related to database management.

Ability to:

• Communicate orally and in writing.
• Display interpersonal and cultural sensitivity to learning differences.
• Work sensitively with underserved populations.
• Effectively organize and plan.
• Publicly speak before audiences.
• Provide instructional and emotional support to adult and juvenile learners.


The examination will consist of the following steps:

  • A review of candidates' applications to verify possession of minimum requirements.
  • Those candidates who possess the minimum requirements for the class will move onto the next step in the examination process which is a review of the supplemental questionnaires to determine those best qualified.
  • Those candidates that pass the screening for best qualified will move onto the next step in the examination process which is an oral interview that will be weighted as 100% of the candidate's final examination score.


We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:



Deadline for Filing:

Review of Minimum Qualifications:

Best Qualified Screening:

Interview Exam:

Departmental Interview: 


*Type of Exam: New Open Assembled Exam


5:00 pm, Friday, April 4, 2014

Monday, April 7, 2014

Scheduled for April 10, 2014

Scheduled for the week of April 28, 2014

To be determined

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance  
  • Vision
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage) 
  • County Allowance
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Long Term Care Insurance
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Michi Yoshii,  Human Resources Analyst I

Human Resource Services, County of Alameda

(510) 272-6463

Alameda County is an Equal Opportunity Employer