Human Resource Services
Alameda Skyline

Information Technology Manager

Recruitment #14-1835-01

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Introduction

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.  Failure to submit the Supplemental Questionnaire will result in disqualification.

THIS EXAM HAS A LIMITED FILING PERIOD

Applications will only be accepted on Tuesday, April 22nd, 2014 from 8:00am until 5:00pm. Applications will only be accepted online.

On April 22nd, "Click Here to Apply" button will appear at the bottom of this page. Be aware that if you complete an application template you must still return to this page and apply for the position in the time period stated above to submit the application for the Information Technology Manager.

DESCRIPTION

MISSION STATEMENT - INFORMATION TECHNOLOGY DEPARTMENT

The Mission of the Alameda County Information Technology Department is to provide county departments and agencies with: Information Technology Consulting, Strategic Planning, Data Center and Cloud Services, Application and Web Services, Internet and Intranet Connectivity, Network Services, Mobile Technology, and Social Media.

 

THE POSITION

 

The Information Technology Department at Alameda County is looking for a customer-focused, progressive development manager to lead a team of analysts and programmers. The Information Technology Manager has responsibility for planning, directing and managing the activities of 15—20 analysts and technical personnel in the delivery of technology solutions that require ingenuity, innovation, and the application of new technology. Criminal Justice experience and/or experience successfully delivering a multi-year, custom application using Java, is a plus.

 

Under general direction, directs the activities of a group of Senior Systems Analysts, Systems Analysts and Programmers in the establishment, implementation and maintenance and enhancement of new or revised information technology systems and programs; to supervise and coordinate the work of a group responsible for the information technology needs of a group of departments assuring that those needs are appropriately defined and addressed.

 

 

 

DISTINGUISHING FEATURES

Incumbents in the class of Information Technology Manager delegate most programming and systems analysis duties to staff and retain the responsibilities for supervision, planning, budgeting, review and evaluation of work and decision making. Positions in the class of Information Technology Manager differ from those in the next lower class of Senior Systems Analyst, in that Senior Systems Analysts have the responsibility for only a unit or a project contained within a group, which is composed of these units of applications programmers and systems analysts. Information Technology Managers are further distinguished from the next higher classification of Assistant Director by the Assistant Director having direct supervisory responsibility over several Information Technology Managers including the responsibility for the overall planning, coordination, and direction of all groups.

 

IDEAL CANDIDATE

 

In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

 

·   Experience working in fast-paced, team-oriented environment.

 

·   Contributing to a broad range of projects and delivering tangible solutions in a timely manner.   

 

·   Partnering with management and information technology staff to understand business strategy and recommend technology solutions that will meet or exceed the agency’s expectations.  

 

·   Effectively communicate ideas and progress with internal and external stake-holders.

 

·   Willing to take risks and tackle problems with proactive attitude.  

 

·   Demonstrating passion for innovation and an inherent interest in areas outside of your domain of expertise are essential.

 

·  Possesses excellent written and verbal communication skills in all facets of the job.

MINIMUM QUALIFICATIONS

Either I

The equivalent of two years of full-time experience in the class of Senior Systems Analyst in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II

The equivalent of six years of full-time increasingly responsible experience in systems analysis and programming, including three years of the direct supervision and work load management of other systems analysts and programmers. This experience must include four years in systems analysis and computer process design and two years of COBOL/CICS, Power Builder or other relevant program language.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge:

  • Principles and techniques of supervision, personnel management, administration, and project management;
  • Budgeting methods for estimating revenue and expenditures, and planning;  
  • Relationship of budgeting and policy making;  
  • Relationships of policies and procedures to staff productivity and morale;  
  • Principles and techniques of planning, scheduling and control as applied to systems development and maintenance in a large information technology installation;  
  • Methods for review of systems analysis and programming techniques;
  • Data organization and access methods in computerized systems;
  • Estimating methods for equipment costs, production costs, programming costs, and system benefits.

Abilities:

  • Analyzing major information processing problems.
  •  Directing the development of advanced computer-based systems, and the evaluations and modification of complex existing systems for optimum use;
  •  Formulating systems and programming section strategy to meet departmental goals, developing schedules, work plans and cost controls;
  • Directing, assigning, coordinating, and evaluating the work of programming and systems analysis staff for maximum productivity;
  •  Communicating technical concepts on systems and programming strategy, problem solutions and project progress and needs in a timely and understandable fashion to non-technical policy makers in the County;
  • Understanding and considering the impact of organizational, management, administrative and personnel aspects of information systems design;
  • Resolving related problems and making appropriate recommendations
  • Gathering and analyzing data, drawing sound conclusions and preparing clear, concise reports;
  • Working effectively with subordinate staff, other managers and user department representatives

EXAMINATION COMPONENTS

The examination will consist of the following steps: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process, an oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.

Selection Plan

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

  

 

TENTATIVE SELECTION PLAN:

Limited Filing Period:

Review of Minimum Qualifications:

Review for Best Qualified:

Oral Interview Exam:

8:00 am - 5:00 pm, Tuesday, April 22 2014

 April 30, 2014

May 08, 2014

Week of May 19, 2014

    Wednesday, May 28, 2014

 

 

 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

 

SUPPLEMENTAL QUESTTIONAIRE: Below are the questions included in the supplemental questionnaire. You may prepare your answers before the application date however, your responses must be submitted on the April 22, 2013 along with your application. Responses will ONLY be accepted online WITH application.

  1. Describe your experience in delivering multi-year development projects in Java.  Describe the projects you were involved in and the role you played.
  2.  Give examples of how you used ingenuity and innovation in applying new technology to a business problem?  What role did you play?
  3.  Describe your approach to providing outstanding customer service while managing multiple departments/agencies concurrently.
  4.  If you have Criminal Justice Experience, elaborate on the types of systems and customers supported. 

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Sylvia Perez,  Human Resources Analyst

Human Resource Services, County of Alameda

510-208-9593

Sylvia.Perez@acgov.org