Recruitment #14-1128-01
| Date Opened | 7/14/2014 5:00:00 PM |
|---|---|
| Filing Deadline | 8/8/2014 5:00:00 PM |
| Salary | $21.48 - $24.34/hour; $41,886.00 - $47,463.00/year |
| Employment Type |
Permanent Full-Time Employment
|
| HR Analyst | Sylvia Perez |
| Department | Social Services Agency |
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line.
Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply.There is an additional bi weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency.
Alameda County is establishing an eligible list for the Countywide position of Specialist Clerk I. Eligible lists may be certified to any one of our operating departments.
THE POSITION
Under general supervision, to do difficult clerical work, requiring the exercise of considerable initiative and judgment, within the framework of County or department policies and procedures; and to do related work as required.
This is a specialized clerical class. Incumbents of positions in this class perform duties requiring the exercise of initiative and judgment significantly beyond that of the journey-level class of Clerk II. The majority of the duties assigned must fall into one of the following four categories:
1. Positions responsible for regularly eliciting information from or giving information to people in various stressful situations. The stressful situations mainly occur in "direct (face-to-face) personal" contact. Positions also fall into this category when, because of the situation and the type of clientele, the actual threat of bodily harm exists on a regularly recurring basis. Often the Specialist Clerk I is the public's initial contact with the County system. Such positions may be found in the Health Care Services Agency, Probation Department, Public Defender's Office, Social Services Agency, and the Sheriff's Office.
2. Positions responsible for independently resolving problems for which there is no immediate policy or clear precedent. Such positions may function in an isolated location or field office, or function as "Office Coordinators" for units with no ongoing, on-site clerical supervision.
3. Positions which require a specialized knowledge (as opposed to a general or a working knowledge) of broad and complex procedures, systems, rules, codes, and policies in order to perform their assigned duties. Such positions normally require a minimum of six months to one year of training in order to make independent decisions and determinations based on this specialized department and program knowledge.
4. Positions which require, as a major portion of the job, independent liaison activities (typically oral) with other agencies or other County Departments as a representative of the County. Incumbents of such positions regularly initiate action and have the authority to deviate from usual methods when independently performing duties. Often in these situations, supervision is not immediately available.
IDEAL CANDIDATE
In addition to meeting the minimum qualifications for the positions, ideal candidates will possess strong office support skills and experience, relevant computer applications knowledge and experience, as well as demonstrated success in the following areas:
The examination will consist of the following steps:
1. A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A written, which will be weighted as 50%.Only candidates who pass the written examination will be invited to take the computer skills assessment.
3. A computer skills assessment with the following components (pass/fail): 1). Microsoft Word, 2). Microsoft Excel, and 3). Typing Speed. Only candidates who pass the computer skills assessment will be invited to the oral interview process.
4. An oral interview which will be weighted as 50% of the candidates' final examination score. The oral interview may contain situational exercises.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN:
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Deadline for Filing: Review of Minimum Qualifications: Written Exam: Computer Skills Assessment: Oral Interviews:
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5:00 pm, Friday, August 8, 2014 Friday, August 22, 2014 Date Added* September 9,12-13, 2014
Week of September 29, 2014 Week of November 3, 2014 |
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*Updated 10/8/2014 |
*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*
The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) of 1990, and Alameda County Resolution No. R-83-773. To request an accommodation due to a disability during this or other phases of the selection process, please contact the assigned Human Resources Analyst listed on the job announcement before the final filing deadline. Alameda County Human Resources Services will require documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a permanent disability pursuant to the U.S. Equal Employment Opportunity Commission's statute of the Americans with Disability Act of 1990, as amended, and/or the California Department of Fair Employment and Housing (DFEH) Act.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Welfare Benefits
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Sylvia Perez, Human Resources Analyst I
Human Resource Services, County of Alameda
510-208-9593
