Payroll Records Clerk

The Social Services Agency currently has a vacancy for this classification.  However, the eligible list resulting from this recruitment may be used by any County department or agency needing to fill a vacancy.

THE AGENCY

The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community.

• The Agency assists approximately 11.3 percent of Alameda County's residents.
• Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh.
• Every month more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance.
• Every month health insurance is made available to more than 78,000 people through the Medi-Cal program.
• Every month more than 11,000 frail, elderly and disabled individuals receive in home care, adult protection and support managing their affairs, and throughout the year 16,000 seniors will receive services through the Area Agency on Aging. 3,700 children are in foster care.
• More than 1,600 reports of child abuse or neglect are filed with SSA each month.
• Emergency shelter is made available to 415 people nightly.

THE POSITION

Under general supervision, to do complex and technical clerical work involving the preparation and maintenance of centralized, Countywide employee payroll and personnel records; respond to payroll and benefit inquiries from departmental supervisory and payroll personnel; and to do related work as required.

 

Either I

The equivalent of one-year full time experience in the class of Clerk II or an equivalent or higher level class in the Alameda County Service. (Non-classified includes District Attorney’s Office, Hospital Authority, Consolidated Courts.)

Or II

The equivalent of two years full time clerical work experience requiring mathematical computations at a level comparable to that of a Payroll Records Clerk in the Alameda County classified service.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge, skills and abilities are related to duties listed under the "Examples of Duties" section of this specification.

The most suitably qualified candidates will possess the following competencies:

Knowledge:

• Basic personnel and payroll transactions.
• Modern office practices and procedures including business correspondence, filing, and standard equipment operations.
• Basic computer applications for automated payroll systems and electronic data processing.

Ability to:

• Operate 10 key adding machine.
• Utilize county-wide personnel and payroll computer system.
• Read, interpret and apply rules, regulations and written directions.
• Identify and correct a variety of errors.
• Perform mathematical computations.
• Demonstrate interpersonal sensitivity.
• Analyze and problem solve.
• Maintain accurate records.
• Make decisions, use good judgment and initiative.
• Research resource documents to respond to questions.
• Communicate effectively orally and in writing.
• Manage files, manual and computerized.

THE EXAMINATION WILL CONSIST OF the following steps:

1)  A review of candidates' applications and supplemental questionnaires to verify possession of the minimum qualifications.

2)  Those candidates meeting the minimum qualifications will be invited to take a written examination which will be qualifying only.

3)  Those candidates scoring highest on the written exam will move forward to the next step in the examination process--an oral interview which will be weighted as 100% of the candidates final examination score.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATON.  We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN:

Deadline for Filing:	December 23, 2105
Review of Applications and Supplemental Questionnaires for Minimum Qualifications:	December 29, 2015
Written Examination	Week of January 11, 2016
Oral Interviews	Week of January 25, 2016

*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.