Clerk II (Step-up Program)

THIS IS A REOPENING OF AN EXISTING EXAMINATION.   The names of qualified candidates for this examination will be merged with the pool of previous exam participants.  If you are currently on this list you DO NOT need to reapply.  Please contact human resources if you would like additional information.

SPECIAL INSTRUCTIONS THIS IS A STEP-UP DESIGNATED POSITION:  Positions in the Step-Up Program are designated for individuals with severe disabilities who are not currently employed by Alameda County.  While such positions are not subject to examination, candidates are subject to a one-year job performance review period equivalent to working one year at full-time status (1,950 hours).  Upon satisfactorily working one year at full-time status, the appointee will transition to regular, classified Civil Service status.  In order for your application to be accepted, you must obtain a Step-Up Certification from the State of California Department of Rehabilitation which must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  You may attach that certificate electronically when you are prompted when completing your online application or send it via e-mail to Monique.hill@acgov.org.  Failure to submit either an application and/or the Department of Rehabilitation Certificate on time will result in disqualification.  For more information on how to obtain a Step-Up Certification, contact the Department of Rehabilitation at 510-622-2764.

Should you have additional questions, please review the Step-Up Program brochure here.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Postmarks are not accepted.  Applications will only be accepted on-line.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.  Failure to submit the Supplemental Questionnaire will result in disqualification.

THE POSITION

Under general supervision as a journey level clerk within Alameda County, a Clerk II (Step-up Program) performs functions which require the exercise of initiative and judgment. Incumbents perform a wide variety of moderately difficult clerical work, requiring the ability to choose among a limited number of alternatives in solving routine problems. Incumbents are assigned duties involving work with a variety of documents, formats or persons, frequently involving arithmetic calculations, typing specific information from a group of standardized source documents for entry into a data processing system, or performing a search and retrieval of computer file information by way of computer terminal (CRT) or personal computer. Positions at this level require that incumbents have the ability to identify errors in basic English spelling and grammar or arithmetic in documents which generally are not reviewed for technical detail or accuracy.

THE VACANCY

The Alameda County Sheriff's Office currently has one immediate Clerk II (Step-up Program) vacancy.  Specific vacancies are described in more detail below; however, please note that the pool of qualified applicants resulting from this recruitment and selection process may be utilized for other future vacancies which may arise throughout Alameda County within the next year for other County Departments. 

The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) and the American Correctional Association (ACA).  Since 1853, the Alameda County Sheriff's Office has protected life and property while providing humane treatment to those in our custody. Each day our mission is to demonstrate our:

• Ability to enforce the law fairly;
• Commitment to professionalism;
• Service to the community with integrity and trust;
• Obligation to duty with honor and pride.

Under the general supervision of the Financial Services Specialist II, the Clerk II (Step-up Program) within the Alameda County Sheriff’s Office provides general and specialized clerical support to the Finance Unit; maintains financial records and data bases; prepares spreadsheets; and performs other duties as assigned.  For more information about the Sheriff's Office, please visit the departmental website and/or Annual Budget Document found on www.acgov.org.

THE IDEAL CANDIDATE

In addition to the minimum qualifications listed below, the ideal candidate will have a demonstrated track record of success in the following areas:

• Completing repetitive tasks and handling tasks with multiple levels of difficulty;
• Performing a variety of financial posting and record-keeping work requiring judgment in recording transactions;
• Identifying and correcting errors in reconciliations and reports;
• Gathering and analyzing information;
• Applying working knowledge of Microsoft Excel, Outlook email and multifunction office equipment; and
• Handling sensitive and confidential information.

For a detailed listing of duties and essential competency requirements, please see the complete Clerk II job description.

These are minimum professional requirements for the position of Clerk II (Step-Up Program):

Either Pattern I:

The equivalent of six months of experience in the class of Clerk I in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or Pattern II:

The equivalent of one year full time experience in clerical work.

Or Pattern III:

Completion of a post high school clerical training program from a business school, vocational training center, or a clerical internship program which would enable the applicant to acquire the knowledge and abilities listed below.

AND:

Certificate: A Step-up Program eligibility certificate from the State of California Department of Rehabilitation (DOR) is required to qualify for this position.   In order to qualify for a DOR Step-up Certificate, you must meet the DOR standards and definition of having a severe disability and schedule an appointment with a DOR Rehabilitation Counselor.  The DOR Rehabilitation Counselors determine candidate eligibility to be issued a Step-up Certification.  A Step-up certification is required to qualify for consideration for any Step-up Program opportunity.  Additional information regarding obtaining a Step-up Certification of severe disability is available at the Department of Rehabilitation at (510) 622-2764.

License: Possession of a valid Driver’s license may be required for certain positions.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Basic elements of correct English usage, grammar, spelling, punctuation and arithmetic.
• General office practices, equipment, business correspondence.
• Multi-line telephone system.

Ability to:

• Perform general clerical work (typing, filing, reception) and learn the specific operations, procedures, and equipment of the office.
• Perform arithmetical computations.
• Understand and follow oral and written directions.
• Establish and maintain cooperative relations with the public, and other employees.
• Identify and correct errors in basic spelling, English grammar and math.
• Learn specific operations and procedures of job.
• Plan and organize one's own workload and files.
• Screen telephone calls and take complete and accurate messages.

Selective Certification Criteria:

A. For positions requiring the ability to type at a speed of not less than 40 net words per minute from clear copy. Typing occupies more than 10 percent of working time.

B. For positions required to type at a speed of not less than 40 net words per minute from clear copy, and to transcribe dictation from dictating equipment. Transcription occupies more than 10 percent of working time. (Candidates indicating a willingness to use dictating equipment will be certified to those positions where using the equipment is required, without having to take a performance test).

Alternate Range Criteria:

1. For positions required to transcribe dictation from dictating machine recording, these duties occupying more than 10 percent of working time.

The Step-up Program is not subject to a civil service examination process.  The process to be considered consists of a review of candidates' applications to verify possession of minimum requirements which also includes the possession of a certification of a severe disability from the State of California Department of Rehabilitation (DOR).   In order to qualify for a DOR Step-up Certificate, you must meet the DOR standards and definition of having a severe disability and schedule an appointment with a DOR Rehabilitation Counselor.  The DOR Rehabilitation Counselors determine candidate eligibility to be issued a Step-up Certification.  A Step-up Certification is required to qualify for consideration for any Step-up Program opportunity.      

Additional information regarding obtaining a Step-up Certification of severe disability is available at the California Department of Rehabilitation at (510) 622-2764.  All candidates who possess the minimum requirements listed in this job posting will be considered eligible for employment consideration through the Step-up Program and their names will subsequently be placed in the eligible pool of qualified candidates. 

The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

• Deadline for Filing: 5 pm on Friday, June 26, 2015  (Your supplemental questionnaire and all required material must be fully completed and submitted by this date in order to be considered for the next phase of the selection process.)
• Application and Supplemental Questionnaire Review Completed By: July 10, 2015
• Pool of Eligible’s Established for Consideration By:  July 24, 2015

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.  Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.    

Monique Hill, Human Resources Analyst III

Human Resource Services, County of Alameda

(510) 208-4841; E-Mail Monique.hill@acgov.org

www.acgov.org/hrs

Alameda County is an Equal Opportunity Employer