Departmental Personnel Officer II

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Postmarks are not accepted.  Applications will only be accepted on-line.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.  Failure to submit the Supplemental Questionnaire will result in disqualification

The Position:
Alameda County has a fantastic opportunity for a Departmental Personnel Officer II. We are seeking proactive and resourceful/self starter individuals for this multifaceted role. Demonstrate your ability to manage a diverse workload as you balance project-oriented tasks and work as an integral team member of Alameda County. In this multifaceted role, you will take ownership of a variety of core HR functions, including employee selection/staffing and onboarding processes, employee and labor relations, workers compensation, performance evaluations, policy and procedure improvements and other related duties.  Under general direction, Departmental Personnel Officers II's perform professional, human resources management work in a County department or agency assisting, developing and maintaining a program of human resources management and administration. Positions may be required to supervise professional HR staff as well as a team of support staff.

The current vacancy is in the Alameda County, Health Care Services Agency.  The Health Care Services Agency is comprised of four major departmental areas:  Agency Administration, Behavioral Health Care Services, Environmental Health, and Public Health with a workforce of 1500 FTEs and growing.  The Department Personnel Officer II serves as a strategic business partner to internal and external constituents and is responsible for the human resources management functions for a major department within the Agency.  

Key responsibilities include (but not limited to):
• Work with management to develop and implement HR plans and solutions in order to achieve strategic business initiatives and deliver results
• Apply a thorough understanding of departmental mission, values, goals and relevant business operations in order to balance HR and business priorities while executing key HR strategies and  initiatives
• Functions as a strategic business partner to managers and employees
• Provides technical advice and recommendations to managers and employees regarding department's rules, regulations and procedures; researches and interprets department/agency policies and procedures, memorandum of understandings and other personnel related matters.
• Plan and conduct employee orientations and onboarding program
• Gather and report feedback on current onboarding program to facilitate improvements when needed
• Participate in formulating, developing, and updating HR policies and procedures and other employee tools and resources
• Keeps abreast of and ensure compliance with laws, court decisions, and trends affecting HR policies and procedures (FLSA, FMLA, COBRA, ADA, etc.)
• Assist with issues related to legal compliance and regulations
• Track training and compliance requirements for department
• Assist in the employee performance review process-advise department managers in ongoing coaching, counseling and performance management guidelines and best practices
• Review, edit, and approve all written employee warnings prior to being issued
• Investigate, document, and resolve employee concerns and complaints
• Conduct investigations in response to Employee Relations issues and recommend/implement courses of action based on investigation results.
• Partner with managers to retain, develop and motivate people to achieve their fullest potential.
• Collaborate with managers in employee development and talent planning decisions-identify training and development needs; coordinate with HR department to design and conduct training initiatives to develop organizational talent across all levels.

The Ideal Candidate:
In addition to meeting the minimum qualifications for the position, the ideal candidate will have a proven track record providing professional level human resources experience planning, administering and advising on human resources related activities to maximize the strategic use of human resources and maintain functions as recruitment, training, employee relations, personnel policies and regulatory compliance.  Additionally, successful candidates should have prior experience supervising in an HR environment and will need to demonstrate strong proficiency in the following key areas: customer service/focus, effective communication skills, timely response, excellent time management and organizational skills, succession/workforce planning, and possess a high degree of interpersonal skills to establish and maintain effective working relationships with employees, including tact to handle sensitive personnel matters.  Must be able to deal with personnel matters in a highly confidential, objective and professional manner. Professional certifications related to HR are highly desired.

Either I

The equivalent of two years of full time experience in the class of Departmental Personnel Officer I in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.)

Or II
Education:

Possession of a Bachelor's degree in a relevant field from an accredited college or university.

AND
Experience:

The equivalent of four years full time professional level personnel experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. Two years of the required experience must have been in a supervisory capacity.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

Knowledge of:

Strategic Management
• Management functions, i.e., Planning, Organizing, Directing & Controlling.
• Organizational analysis and development and leadership competencies.
• HR policies, programs, and services with Diversity imbedded.

Recruitment & Staffing
• Public personnel administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel related activities.
• Internal workforce assessment techniques & employment policies, practices, & procedures.
• Successful recruiting strategies to attract diverse and high caliber candidates.

Training and Development
• Performance Management and Appraisal methods.
• Techniques to assess training program effectiveness, including use of applicable metrics.

Employee & Labor Relations
• Labor relations laws, practices, and trends.
• Progressive discipline.
• Grievance resolution.
• Consultative and coaching skills with managers.
• Investigative and interview techniques.

Health & Safety
• Enforcing procedures, of workplace safety, health & security.
• Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Awareness of potential violent behavior and workplace violence conditions.

Ability to:
• Demonstrate commitment to the county's mission, credo, and goals.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize workload.
• Exercise management control.
• Provide leadership.
• Supervise staff.
• Demonstrate interpersonal sensitivity.
• Be flexible.
• Create employee programs that will demonstrate to the community the organization's commitment to Diversity.

THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Sam Gee
Personnel Services Manager
Human Resource Services Division-County of Alameda
510-267-9492510-267-9492
www.acgov.org