Departmental Personnel Officer I (Disability Option)

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Postmarks are not accepted.  Applications will only be accepted on-line.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.  Failure to submit the Supplemental Questionnaire will result in disqualification.

About The County:
Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county.  The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion.  Oakland, the County seat, is California's eighth largest city.  One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas.  As a major urban county, Alameda provides a full range of services to its citizens.  The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles.  The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.

About The Human Resource Services Department:

Department Mission
Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals.

Vision
To be the employer of choice and a great place to work.

Values
In a spirit of partnership, HRS strives for: Excellence in everything we do. Responsiveness to our customers and their needs. Fairness in our policies and practices. Innovation in developing and implementing new programs. Diversity in recognizing everyone’s unique contribution. Development of every employee’s full potential. Anticipate and meet the changing needs of employees and candidates to ensure the recruitment and retention of a talented and committed workforce.  Support the County’s organizational culture that values customer service, performance excellence, diversity, and fiscal stewardship. Redesign and transform the recruitment function for improved customer service and satisfaction. Champion workforce planning and development to ensure that employees have every opportunity to assume leadership positions as baby boomers retire. Improve the efficiency and effectiveness of services through the increased use of technology.

About The Division:
The Disability Programs Division is a comprehensive and countywide centralized disability management program, which provides professional consultation and technical support to County agencies and departments. In the development and administration of the County's disability management programs, we collaborate with stakeholders to develop strategies to overcome identified barriers. We continue to increase awareness and understanding of federal and state disability laws, family and medical leave provisions, and other applicable statues, through the design and implementation of countywide disability management training.

In partnership with County Agencies and Departments, we are committed to integrate employees with disabilities and medical conditions into a highly productive workforce environment.

The Position:
Under general direction, to assist with the day to day management of assigned disability cases and to provide personnel expertise for and consultation to agency/department management; acts as a resource for managers and employees regarding Federal, State, Disability Laws and leaves; may serve as the primary contact for employees to explain leave processes and to assist in resolving complex problems between the employees, and their managers; advises employees and management about leave rights and responsibilities; and to perform related duties as required.

The Ideal Candidate:
In addition to meeting the minimum qualifications stated below, the ideal candidate will possess one year full-time experience providing day-to-day case management and professional and technical consultation, assistance and support on disability related matters pursuant to state and federal disability laws and leaves.  These disability laws and leaves include the federal Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), and Pregnancy Disability Leave (PDL), the Americans with Disabilities Act (ADA), California’s Fair Employment and Housing Act (FEHA), and Workers’ Compensation and possess the following competencies:

• Exceptional oral and written communication skills.
• A sound technical understanding of various disability related laws and leaves such as FMLA, CFRA and PDL, ADA, FEHA and Workers' Compensation.
• Strong disability case management skills and the ability to identify high-risk cases and collaborate and coordinate with others in addressing such cases.
• Strong analytical skills and the ability to provide comprehensive consultation and appropriate recommendations. 
• Strong organizational skill with the ability to values and manage work groups by inspiring, advising and delegating to facilitate goal accomplishment and track, monitor and evaluate performance to ensure success.
• Political savvy and skills necessary for identifying, navigating and successfully interacting within the dynamics of the organization while maintaining confidentiality.
• Strong collaboration skill and be a consensus builder, adept in identifying opportunities and taking action to build strategic relationships to help achieve department goals.
• Experience writing policies, procedures and analyzing and preparing statistical reports.
• The ability to respond quickly in a changing environment and provide quality solutions to programmatic and organizational problems.
• A practiced problem solver with good judgment capable of thinking logically, taking initiative and reacting calmly under pressure in order to arrive at sound conclusions, make well supported decisions and take appropriate action.
• A strong coordinator with exceptional organizational skills and a demonstrated ability to plan and organize work for self and others in order to ensure that work is completed efficiently and in a timely manner.
• Someone capable of making a positive impact on others by exuding an air of confidence, creating good first impressions, professionally commanding attention, and earning professional trust and respect of others.  

Experience:

The equivalent of one year of full-time experience as a Departmental Personnel Officer Trainee or Human Resource Analyst I in the Alameda County classified service (non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts).

Or II

Education:
Possession of a Bachelor's degree in a relevant field from an accredited college or university.

AND

Experience:
The equivalent of three years of full time professional level human resources management experience involving compensation analysis, workforce planning, training and development, recruitment/staffing employee relations, requiring the use of the knowledge and skills described in this specification.

Special Requirement: 
Must possess a minimum of one year full-time experience providing day-to-day case management and professional and technical consultation, assistance and support on disability related matters pursuant to state and federal disability laws and leaves.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

Knowledge of:

Recruitment & Staffing
• Public personnel administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel-related activities.
• Internal workforce assessment techniques & employment policies, practices, & procedures
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of human resource-related activities.
• Successful recruiting strategies to attract high caliber diversity candidates.

Employee & Labor Relations
• Knowledge of labor relations laws, practices, and trends
• Progressive discipline
• Grievance resolution
• Consultative & coaching skills with managers
• Investigative and interview techniques
• Labor relations laws, practices and trends.


Health & Safety
• Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Enforcing procedures of workplace safety, health & security.
• Awareness of potential violent behavior and workplace violence conditions.

Ability to:

• Demonstrate commitment to the county's mission, credo, and goals.
• Be visionary, strategic, and innovative, working with change.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize workload.
• Demonstrate interpersonal sensitivity
• Be flexible
• Create HR policies, programs, and services with Diversity imbedded.
• Create employee programs that will demonstrate to the community the organization's commitment to Diversity.

THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Sam Gee
Personnel Services Manager
Human Resource Services Division-County of Alameda
510-267-9492510-267-9492
www.acgov.org