Human Resource Services
Alameda Skyline

Information Systems Manager (Promotional)

Recruitment #14-0420-01

Introduction

THIS IS A PROMOTIONAL EXAM

 

 YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY

Current employment and completion by 10/13/2014, of the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Hospital Authority, and the Consolidated Courts). A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

  APPLICATIONS WILL ONLY BE ACCEPTED ON-LINE

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

 

 

 

 

DESCRIPTION

THE POSITION

Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and special purpose data processing systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required.

While the immediate vacancies for these positions are within the Social Services Agency, Community Development Agency and in the Health Care Services Agency, please note that the eligible list resulting from this recruitment and selection process may be utilized for other future vacancies which may arise within the next year for this and other County Departments/Agencies.

DISTINGUISHING FEATURES

Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a department's in-house data processing capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising data processing staff, at least one of which is at a professional level (Information Systems Specialist or above) where Information Systems Analysts have responsibility for coordinating data processing needs with limited staff assistance and in a more limited scope.

This class is distinguished from the class of Information Systems Director in that the latter is responsible for all data processing activities in a larger department, whereas this class is responsible for the data processing activities of a smaller department or for a major data processing section in a larger department.

MINIMUM QUALIFICATIONS

Experience:

The equivalent of four years of full-time paid experience in data processing information systems performing duties such as systems analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical data processing staff.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Management principles and techniques.
• Supervision of professional staff.
• Systems and procedures analysis.
• Advanced computer technology.
• Data processing concepts.
• Networking.
• Modern office practices.
• Certain positions may require knowledge of specialized operating system software an/or applications software.

Ability to:

• Exercise management control.
• Make decisions.
• Provide leadership.
• Analyze and problem solve.
• Plan and organize.
• Analyze budgets.
• Adapt to stress.
• Communicate orally and in writing
• Demonstrate interpersonal sensitivity.
• Interface with users at all levels of the organization.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.  CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.


Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

  

TENTATIVE SELECTION PLAN:

Deadline for Filing:

Review of Minimum Qualifications:

Review for Best Qualified:

*Oral Interviews:

 

 

 

5:00 pm, Monday, October 13,2014

 October 15, 2014

    October 17, 2014

October 31, 2014

*Updated 10/20/2014

 

 

 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance  
  • Vision
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage) 
  • County Allowance
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Long Term Care Insurance
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Sylvia Perez, Human Resources Analyst

Human Resource Services, County of Alameda

Sylvia.perez@acgov.org

510-208-9593