Sunday, August 30, 2015

Public Information Supervisor (HARD)

Recruitment #13-1107H-01


THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Postmarks are not accepted.  Applications will only be accepted on-line.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Postmarks are not accepted.  Failure to submit the Supplemental Questionnaire will result in disqualification.



The Hayward Area Recreation and Park District is an independent special use district providing park and recreation services for over 250,000 residents living within a 64 mile area which includes the City of Hayward, Castro Valley, San Lorenzo and the unincorporated Ashland, Cherryland and Fairview districts.  The Park District, known locally as  "H.A.R.D." is the largest recreation district in the State of California.  The mission of the Park District is improving the quality of life for citizens of all ages by providing a variety of recreational activities, special events, facilities and services that encourage lifelong learning, fitness and fun



Under general direction, coordinates, develops and maintains the District Public Information and Community Relations Program; advises and assists management in public information/relations activities and performs related duties as required.


The Public Information Supervisor performs the research, planning, analysis, training, and communications tasks necessary to develop and administer the District’s Public Information/Community Relations Program; acts as program/project manager; serves as the District’s Public Relations Officer; all within the context of the District’s established policies and procedures and a strong and progressive customer service orientation.


In addition to meeting the minimum qualifications stated below, the ideal candidate for this position will be an experienced public information professional who will have also demonstrated a track record of success in the following areas:

  • Knowledge of public information trends, including marketing and branding strategies;
  • Knowledge of practices and techniques of administrative analysis;
  • Ability to develop, implement and manage projects at various stages of development;
  • Ability to work well independently and with team members;
  • Ability to establish exceptional organizational skills, multi-task, prioritize work and meet critical deadlines; and the
  • Ability to communicate clearly and effectively at all levels within and outside the District.


A combination of training and experience which demonstrates that a person has obtained the required knowledge and is able to perform the required work (with reasonable accommodation, if needed). A person with the following combined training and experience would typically qualify to compete in a selection process:


Graduation from a recognized college or university with a degree in Communications, Marketing, Public Relations, Recreation Administration or a related field. (Master’s Degree desirable)


The equivalent of three (3) years full-time professional level experience in a job related field which must have included marketing, program development and public relations activities.


Valid California Motor Vehicle operator’s license and a good driving record.


Proof of valid automobile insurance.

NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge, skills and abilities are related to duties listed under the “Examples of Duties” section of this specification.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles, methods, and trends involved with the administration of public relations and marketing.
• Windows NT system and related graphics and publishing software.
• Local community and District programs.

Ability to:

• Read, analyze and interpret appropriate rules, regulations and procedures related to the District operation.
• Write reports, business correspondence and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Design and implement marketing campaigns to promote District services, programs and special events, including the targeting of special populations groups.
• Collect and analyze complex and sensitive information and to draw valid conclusions and present findings in a variety of written, oral and diagramed forms.
• Establish and maintain effective working relationship with employees, community organizations and the public.
• Work with District’s financial operation, rules, regulations, ordinances, etc.
• Communicate effectively, to issue clear oral and written instructions.

Special Requirements

• Withstand sustained periods of sitting while intermittently operating keyboards, twisting and reaching to operate other equipment without incapacitating adverse effect.
• Operate automobiles.
• Transport and lift objects weighing up to forty (40) pounds.
• Exercise sound judgment within general policy guidelines.


THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted 100% of the candidate's final examination score. The oral interview may contain situational exercises.  CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing                                                                    Monday, October 21, 2013

Review of Minimum Qualifications                                           Wednesday, October 30, 2013

Review of SQ's for Best Qualified                                             Friday, November 1, 2013

Oral Interviews                                                                          Week of November 11, 2013


The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request an accommodation due to a disability during this or other phases of the selection process, please contact the assigned Human Resources Analyst listing on the job announcement before the final filing deadline. Alameda County Human Resources Services will require documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a permanent disability pursuant to the U.S. Equal Employment Opportunity Commission's statute of the Americans with Disability Act of 1990, as amended, and/or the California Department of Fair Employment and Housing (DFEH) Act.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Newspec: 1107H.doc
CSC Date: 3/28/01



·   Ten (10) working days paid vacation each year; fifteen (15) days after five (5) years of service; and twenty (20) days after thirteen (13) years of service.

·   Fourteen (14) paid holidays a year.

·   Sick leave is accrued at the rate of one (1) day per month.

·   Choice of three (3) health plans for employees and their dependents, most, if not all of which is paid for by the District.  The medical plan design offered to employees is a $15 HMO Plan or High Deductible PPO Plan. Employees may elect coverage provided through one of the two medical carriers, United Healthcare HMO or PPO, Kaiser Permanente HMO.

·   Comprehensive dental plan for employees and their dependents.

·   Vision care reimbursement benefit.

·   Social Security paid for by District and employee.

·   Public Employees Retirement System 2% at 62 for new hires; 2% at 60 for new employees hired after January 1, 2013 that are already members of CalPERS.

·   Long Term Disability Plan paid by District.

·   Life Insurance policy ($40,000) paid by District.

·   Deferred Compensation Plan available, employee funded.

·   Employee Credit Union services.

·   Educational Tuition Reimbursement.

·   Employee Assistance Program.

·   Post employment healthcare plan contribution of 1.5% of base salary paid by District.

·   State Disability, employee funded.



All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Anna Montoya, Human Resources Analyst III
Human Resource Services Division, County of Alameda