Sheriff's Technician II

Alameda County Sheriff's Office is looking to fill five immediate vacancies for the position of Sheriff's Technician II.  This recruitment will be to fill the immediate vacancies and create an eligible list for future vacancies within the Sheriff's Office.

About The Alameda County Sheriff's Office

The Alameda County Sheriff's Office is a full-service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) and the American Correctional Association (ACA). Additionally, the agency's health care provider, Corizon, has dual accreditation through the National Commission on Correctional Health Care (NCCHC) and the California Medical Association (CMA).  Together these form what is referred to as the "Triple Crown" of accreditation (ACA, NCCHC/CMA and CALEA) awarded by the National Sheriff's Association.  Additionally, the Sheriff's Office Crime Lab is nationally accredited by the American Society of Crime Laboratory Directors (ASCLD).  The Sheriff's Office Explosive Ordinance Disposal Unit has also been awarded national accreditation through the Bomb Squad Commanders Advisory Board.

The Sheriff's Office has a current adjusted net budget of approximately $185.7 million and has over 1500 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff Gregory J. Ahern, who is assisted in the operation of the agency by Undersheriff Richard T. Lucia, Assistant Sheriff's Brett Keteles and Casey Nice.

The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following:

• Providing security to the Consolidated Superior Courts
• Operating the Coroner's Bureau
• Operating a full service criminalistics laboratory
• Performing Civil Process
• Operating a County Jail (Santa Rita)
• Operating the County Office of Emergency Services
• Providing patrol and investigative services to the unincorporated areas of Alameda County
• Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Peralta
• Community College District, Oakland-Alameda County Coliseum complex, Oakland International Airport,
• Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District
• Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements.
• Providing Fish and Game enforcement
• Project Director of the Narcotics Task Force
• Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force
• Operating a Marine Patrol Unit in the San Francisco Bay waters.

For additional information, you may visit the Sheriff's Office website at:  http://www.alamedacountysheriff.org/

DEFINITION

 

Sheriff Technicians, under general supervision perform duties related to law enforcement functions that do not require the assignment of a Deputy Sheriff; and do related work as required.

 

DISTINGUISHING FEATURES

 

Sheriff Technicians are assigned throughout the Sheriff’s Office.  Positions in this class are filled with unarmed, non‑sworn employees who work rotating shifts, weekends and holidays, within various divisions of the Sheriff's Office throughout the County.  This class is distinguished from Deputy Sheriffs, who have peace officer responsibilities.  General supervision and work assignments are received from the officer in charge of the activity, with day-to-day supervision from Sergeants assigned within the same unit. Sheriff's Technicians may have limited contact with inmates; such contact will not require them to be responsible for the primary security and custody of said inmates.

NOTE:  The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

 

1.    Monitors video cameras and alarms in a variety of applications including, but not limited to:  monitoring inmates in holding cells and during transporation activities, campus alarms, campus emergency calls, and security cameras at county facilities; calling for assistance when necessary.

 

2.   Completes new inmate questionnaires in the presence of arresting officers, while separated from inmates through security glass.

 

3.   Receives and accounts for money and personal effects through security glass from arresting officers, for inmates booked into Alameda County facilities; stores property and prepares paperwork for Deputies or Sergeants to release inmates in accordance with established procedures

 

4.   Maintains control of the evidence storage facility, receiving items, logging them in, insuring the chain of custody, releasing evidence to the appropriate authorities, pursuant to subpoena or other lawful direction, and, under directions, periodically disposing of items

 

5.   Receives, maintains and keeps general control of other property collected by the Sheriff's Office; researches cases; contacts persons regarding property; and releases property to the public 

 

6.   Operates control systems for the entrance and exit of secured areas

  

7.    Inspects facilities to report issues affecting security of property and safety of the public, students, visitors and employees.  Responds to security alarms, assesses situation and reports suspected crime activity

8.   Coordinates and provides information to local law enforcement officers and safety personnel in emergency situations

 

9.    Drafts correspondence and completes forms to respond to inmate request forms.

 

10.   Pulls file jackets for inmates listed on court calendars; prepares initial paperwork, such as dispositions, when inmates arrive in court

 

11.   Arranges with statewide transport service for pick-up and delivery of inmates to and from other locations

 

12.   Uses electronic communication equipment to respond to and dispatch critical information to local police departments, County Emergency Services Dispatch Center, campus safety aides, and/or to Deputy Sheriffs for appropriate action

 

13.    Operates an x-ray baggage scanner and walk-through metal detector for the monitoring of all persons and packages entering the court facilities or other county buildings and operates a handl-held metal detector when necessary

 

14.    May conduct tours of facilities

 

15.    Directs traffic, assists sworn staff in routine, non violent crowd control

 

16.     Maintains inventory and records of departmentally issued equipment; ensures that needed service and maintenance is performed; maintains various logs, including equipment in/out logs for equipment such as motor vehicles, security keys, radios, metal detectors, building access cards, etc.

 

17.    Investigates complaints, patrols for parking violations, documents statements, and issues citations; inputs and tracks citation information from a variety of citation sources in automated or manual systems

 

18.   May be called to testify in court

 

19.   Educates the public on Crime Prevention measures with established protocol and publications through oral presentation in workshops, public relation appearances (community meetings) and providing information at department’s booths.

20.   Assists other staff members in the preparation of training and promotional materials; films video, takes photos, edits and documents various aspects of the agency and law enforcement in general

21.   Answers telephones and responds to questions from the public, court staff and local agencies.

 22.   Directs and controls the flow of people entering facilities and gives clear and concise verbal instructions to persons requesting information.

 

23.   Provides directions to the public and assists in non-violent crowd control as needed.

 

24.   Diffuses hostile situations with irate individuals

 

25.   Coordinates travel, lodging, and class reservations/registrations for outside training courses

 

26.   Accepts and records funds or bonds received in payment of bails and fines.  Records and deposits account receivables.  Generates invoices for accounts receivables

 

27.   Makes collection calls for outstanding invoices

 

28.   Processes purchase orders, coordinates bid estimates, processes vouchers and direct claims

 

29.   Orders supplies, prepares requisitions, and keeps inventory of supplies for their assigned duty station

 

30.    Processes and verifies a variety of permits and registrations including, but not limited to, bicycle registration, parade, etc.

 

31.   May oversee participants in the work alternative program assigned to assist in routine clerical and storekeeping tasks

 

32.   Maintains control of cite books, suspense files and holds from other jurisdictions; utilizes microfiche and computer based databases as necessary

 

33.   Compiles statistics; maintains activity logs; prepares a variety of reports, letters, memos, procedures and other written materials; may enter information into and access multiple databases or use information from various sources to prepare such materials and other clerical duties as needed

 

34.   Maintains, and ensures compliance with, accreditation and training standards; assists in the collection and dissemination of accreditation materials

 

35.   Operates a variety of computer software such as Microsoft Word, Access, Excel, Outlook, and programs specific to the Sheriff’s Office.  Inputs information into existing databases for update and maintenance; generates spreadsheets and reports; performs computer inquiries of federal, state and/or local agencies

 

36.   Writes clear and concise reports, memoranda as required; drafts simple correspondence or uses formatted letters in response to inquiries

 

 37.   Identifies information needed for background review process.  Researches and discovers background information on prospective candidates for employment, utilizing various on-line and manual information sources and methods.

 

38.   Interviews applicants and checks references to obtain information required to complete the background process.

 

39.   Coordinates and schedules recruitment events and prepares publications or announcements for recruitment events; provides oral presentations to community groups regarding Sheriff’s Office career opportunities.

 

40.   Enforces parking regulations, facilitates the vehicle abatement and towing process

 

41.   Prepares bodies for and assists pathologists with autopsies.  May assist in collecting, preserving and storing of evidence and property; prepares specimens for transport to laboratory.

 

42.   Assists investigators in removing and processing bodies from scenes of death and releases upon approval to funeral directors or appropriate authority.

 

43.   Operates removal vans and other Coroner vehicles; ensures vehicles are maintained in a clean and operational condition and stocked with necessary equipment and supplies; ensures that morgue has an adequate quantity of supplies.

 

44.   Maintains morgue and surrounding area and equipment and tools associated with the removal and processing of bodies in a clean and sanitary condition, which will include cleaning floors after autopsies and processing laundry.

 

45.  Investigates complaints, obtains statements and takes appropriate action on animals creating a public nuisance or on conditions under which animals are kept

 

46.   Investigates dog bite cases; gathers information and quarantines dogs involved in such incidents, completes necessary reports

 

47.   Picks up unleashed, vicious or dead animals and canvasses neighborhood for animal control violations

 

48.   Feeds and cares for animals, helps maintain cleanliness of the kennels; performs euthanasia of animals as required

Experience:

The equivalent of six months full-time experience in the classification of Sheriff’s Safety Aide in the Alameda County Classified service

 

Or II

 

Experience:

 

The equivalent of one year full-time experience in a clerical position (60 semester units from an accredited college or university may substitute for 6 months of the clerical experience).

 

Or III

Experience:

 

 The equivalent of two years honorable service in the United States Military

 

 

License:

 

 Must possess a valid California State Motor Vehicle Operator's License.

 

 

SPECIAL REQUIREMENTS:

 

1.     A thorough background investigation will be conducted of all prospective Sheriff's Technicians to ensure they are suitable for law enforcement‑related work.

 

 

2.     Hearing must be normal in each ear.

 

 

3.     Vision must be correctable to at least 20/20 in each eye, and free from color blindness and permanent abnormality in either eye.

 

 

4.     Sheriff’s Technicians must be at least 18 years of age at the time of appointment.

 

 

5.     Sheriff’s Technicians are assigned to work day, evening, night and rotating shifts, including weekends and holidays.

 

 

6.     Sheriff’s Technicians are assigned positions throughout Alameda County and are subject to rotation of assignments.

 

 

7.     Sheriff’s Technicians assigned to the Coroner’s Bureau must have the ability to assist in lifting dead bodies weighing a minimum of 160 pounds and to maneuver a gurney.

 

 

 8.     Sheriff’s Technicians assigned to certain work locations must successfully complete training relevant to that assignment.

 

 

9.     Sheriff’s Technicians must attend and successfully complete the Sheriff’s Technician Training Academy.

 

NOTE: The Civil Service may modify the above Minimum Qualifications in the announcement of an examination.

 NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Modern office practices and procedures
• Recordkeeping coding and basic arithmetic
• Proper safety methods and procedures affecting assigned duty station
• Computer skills such as Microsoft Windows, Word, Excel, and Outlook

Ability to:

• Communicate effectively; both verbally and in writing
• Interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work
• Write clear, concise, comprehensive reports
• Accurately observe and remember names, faces, numbers, and events
• Establish and maintain effective working relations with others
• Practice sound judgment on a daily basis and in emergency or critical situations
• Prepare and conduct presentations to community groups
• Learn laws, regulations, policies, vocabulary, and practices unique to the duties or functions being performed
• Perform clerical and record keeping duties, including making arithmetical computations.
• Work independently with only general supervision.
• Communicate with diverse groups and people demonstrating effective interpersonal skill and sensitivity.
• Work in contact with inmates in a custodial setting
• Adjust effectively to changing work assignments
• Maintain performance under stressful situations
• Interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Deal effectively with others in an antagonistic situations; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

HC:mad: 09/88
Revised 2/90
HC:db
Revised 9/91
HC:pb Oldspec: 1100h
RE:pf Revised 9/25/00
Newspec: 8754-8755.doc
CSC date: 11/8/00
ID:pf REV. 8/14/01
CSC date: 9/12/01
DS:cs Revised 1/5/11
Old Title: Sheriff’s Technician I/II
Abolished Job Code 8754 – Sheriff’s Technician I
CSC Date: 7/27/11

ABOUT THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California’s seventh-largest county.  The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion.  Oakland, the County seat, is California’s eighth largest city.  One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas.  As a major urban county, Alameda provides a full range of services to its citizens.  The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles.  The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.

 

BENEFITS FOR NON-MANAGEMENT POSITIONS

MEDICAL PLANS

The County offers HMO and PPO medical plans.  The County has two contributions structures, 1) County contributes 100% of the lowest cost HMO; or 2) County contributes 90% of the HMO plans and 90% of the lowest cost HMO towards the PPO.  The County contribution can be prorated based on the number of work hours up to 50% of the standard hours in a pay period.  If an eligible employee waives all medical coverage through the County, a monthly stipend may be provided.

DENTAL PLANS

The County offers two Dental Plans: PPO and Dental Maintenance Option (DMO). The County contributes 100% of the family coverage for both plans as long as the employee works at least 50% of the standard hours in a pay period. The PPO option plan design is 100% Preventative, 80% Basic Care, 80% Major Care with a $45 per individual deductible and annual maximum up to  $1,450 per year.  The DMO option has an orthodontic benefit for children as well as adults.

VISION BENEFIT

The County offers two Voluntary Vision Plans through Vision Service Plan (VSP) for eligible employees.  The two plans consist of a low option and a high option that offer annual eye exams and coverage for various frames and lenses.  The Voluntary Vision Plan is 100% employee paid and is available for employees and their dependents.  In addition, an annual eye exam is covered for participants in the HMO Medical Plans with corresponding co-pay. 

A Vision Reimbursement Plan is available for some union bargaining units who have a provision in their Memorandum of Understanding that after six months of continuous service, Vision Reimbursement for eye lenses or contacts is provided up to a set dollar amount. This vision reimbursement benefit is available to employees only.

COUNTY ALLOWANCE DOLLARS

The County provides up to $300 of flex dollars annually, dependent upon the eligible employee's represented or unrepresented classification.  These flex dollars can be used to pay for medical premiums.  The unused portion of these flex dollars are deposited into a Health Flexible Spending Account for the employee, which can be used for unreimbursed medical expenses. 

HEALTH FLEXIBLE SPENDING ACCOUNT

Employees may opt to salary contribute on a pre-tax basis up to $5,000 for eligible out of pocket medical, dental and vision expenses such as: prescription co-pays, office visit co-pays, prescription eye glasses or contact lenses.

DEPENDENT CARE ASSISTANCE PROGRAM

For employees who have either children under age 13 or dependents (parent, sibling or in-law incapable of self-care) that are dependent upon the employee for care can salary contribute on a pre-tax basis up to $5,000 annually. These pre-tax dollars can be used to pay for day care expenses provided by a licensed facility.

LIFE INSURANCE

The County pays for a Basic Life Insurance policy of $9,000 up to $20,000 for an employee based on the affiliation with their appropriate union.

COMMUTER BENEFITS

For the 2011 Plan Year, an employee can set aside up to $230 a month in pre-tax dollars to pay for qualified work-related parking and commuting to and from work transit fees.

HOLIDAYS

Most employees are provided 11 paid holidays plus four floating holidays dependent upon the union bargaining unit.

VACATION AND SICK LEAVE WITH PAY

Vacation accrual ranges from two weeks to five weeks depending upon years of service and the union bargaining unit to which the position is assigned. Sick leave accruals are based on the union bargaining unit and are defined in the corresponding Memorandum of Understanding.

EMPLOYEE ASSISTANCE PROGRAM (EAP)

The County has an EAP available for employees, spouses/domestic partners and eligible dependents.  This program provides services such as: counseling, financial consulting, child and elder care consulting and some legal counseling.

DISABILITY or INCOME REPLACEMENT

Two voluntary plans are offered: Short-term Disability and Long-term Disability can be purchased through a payroll deduction or with accrued vacation hours depending upon the union bargaining unit.

LONG TERM CARE

This voluntary benefit extends care for yourself and/or your spouse and/or your parents who experience a serious accident, chronic illness or frailties of old age. Places where care can be provided are: in one’s home, at a nursing home, at an assisted living facility or adult day care center.

 

RETIREMENT

The County retirement program is a Defined Benefit plan and is governed under the provisions of the 1937 Act systems. The County’s retirement is based on one’s age upon entrance, compensation, years of service and specific percentage of employee/employer contributions with the County’s portion vesting after five years of employment.
 
DEFERRED COMPENSATION

The County offers a Deferred Compensation program where an eligible employee can voluntarily contribute on a pre-tax and/or after-tax basis, a minimum of $20 per pay period up to the total annual contribution limit.

ADDITIONAL INFORMATION

VETERAN’S PREFERENCE
Those claiming additional preference points as a VETERAN must submit a copy of the DD214 form on the day of the oral examination. Those claiming additional preference points as a DISABLED VETERAN must submit a copy of the DD214 form and a letter from the Department of Veteran Affairs confirming eligibility for additional points on the day of the oral examination.

REASONABLE ACCOMMODATION
The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disability Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request reasonable accommodation, you must notify the Human Resource Representative listed on this bulletin as soon as possible and before the last day to file, in order to make the necessary arrangements during each step of the examination process.                                                               (510) 272-3703 (TDD)

DISASTER SERVICE WORKER
All government employees are disaster service workers as defined by California Government Code Section 3100.  In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.

DMV EMPLOYER PULL NOTICE PROGRAM
All county employees who drive on county business are required to enroll in the California Department of Motor Vehicles Employer Pull Notice Program in an effort to promote driver safety.  Employees’ driver record reports will be released to the County Safety Officer in Risk Management to ensure that employees have valid driver’s licenses and are eligible to drive on county business.

BACKGROUND INVESTIGATION
An applicant’s previous employment may be investigated.  Results of this investigation may be cause for disqualification.  Also, all convictions will be reviewed and may result in a request for additional information or termination of employment.  A conviction record will not necessarily disqualify an applicant from employment.  Each case will be given individual consideration, based on job-relatedness.

MEDICAL EXAMINATION
All prospective county employees must pass a medical examination before beginning employment.  For positions which require a commercial driver’s license and the performance of functions defined as “safety sensitive,” Federal law and County policy requires that the examination include a drug screening process.  Offers of employment are conditional upon successful completion of this examination.

Alameda County is an Equal Opportunity/Affirmative Action employer.  Women, ethnic and racial minorities and persons with disabilities are encouraged to apply.  Applicants will be considered without regard to their race, color, religion, sex national origin, age, disability, sexual orientation, or any other non-job-related factor.