Deputy Director Behavioral Health Care Services
|Filing Deadline||10/12/2012 5:00:00 PM|
|Salary||$120,515.20 - $146,764.80/year|
Permanent Full-Time Employment
|HR Analyst||Robin Young|
BEHAVIORAL HEALTH CARE SERVICES (BHCS)
Behavioral Health Care Services provides a full range of accessible alcohol and drug and mental health services throughout Alameda County. Services are provided directly by county staff, private providers, and through contract with community-based organizations. Our network of services currently consists of over 600 individual practitioners, more than 200 community-based agencies, 20 hospitals and other institutions. Services are available in all languages and are provided by a multicultural and multidisciplinary panel of service providers, many of whom have developed specialties that meet the often unique needs of our diverse clientele.
The mission of Behavioral Health Care Services is to provide strength-based, recovery and resiliency oriented, culturally competent, high quality, geographically accessible, integrated alcohol, drug, and mental health services to Alameda County residents of all ages. Through a network of community- based and county providers, we provide prevention, treatment, and rehabilitation services to:
- Promote recovery and resilience;
- Minimize services delivered in restrictive environments;
- Stabilize and manage symptoms and behaviors that are problematic for clients whether psychiatric in nature or related to substance use or abuse;
- Support clients in the least restrictive environment of their choice;
- Reduce the long-term adverse impacts on individuals, families and the community resulting form untreated severe emotional disorders, serious mental illness, and substance abuse;
- Reduce illness, death, disability, and the cost to society resulting from these conditions and;
- Provide crisis and recovery services following major disasters.
THE JOB BROCHURE FOR THIS RECRUITMENT MAY BE ACCESSED HERE.
The Deputy Director Behavioral Health Care Services, under administrative direction, plans, organizes, directs and evaluates all operations of Behavioral Health Care Services including Children’s, Transitional Age Youth, Adult and Older Adult Systems of Care, Family/Consumer Relations, Housing, Quality Improvement, and Vocational Services through subordinate administrative staff; integrates and develops continuity of care across operational units; acts as the Director, Behavioral Health Care Services in his/her absence or as designated; and performs related duties as required. This single position class reports to the Director, Behavioral Health Care Services who has overall planning, administrative and policy development responsibilities, whereas the Deputy Director serves as the Chief Operations Officer to the Director in the formulation and evaluation of programs, policies and procedures.
For a complete listing of all essential responsibilities and core competency requirements, please see the comprehensive job description at: http://www.jobaps.com/alameda/auditor/ClassSpecs.asp.
THE IDEAL CANDIDATE
Behavioral Health Care Services is dedicated to providing the highest quality services within a managed care environment. The ideal candidate will be prepared to lead the organization by exemplifying a commitment to continuous improvement and service excellence.
The ideal candidate for this position will have also demonstrated success as:
- A leader who has demonstrated a commitment to achieving the mission, credo, and goals of the County, while being ethical, honest, fair, and using good judgment within a political environment.
- A visionary who sets strategy in collaboration with others; seeks innovative ways to get things done; and enlists others in realizing the vision while adeptly working within a changing environment.
- A strategic partner who actively engages with other agencies and departments to meet overall countywide needs while leveraging financial and other resources to maximize results and achieve positive outcomes.
- A business partner with heightened business acumen able to build a strong organization that delivers results while exemplifying the use of resources wisely, responsibly, effectively, and efficiently.
- A service delivery expert with considerable experience managing a customer focused service organization and ensuring the highest level of service delivery to diverse customers.
- An effective communicator with excellent interpersonal skills focused on building an environment where diverse, multidisciplinary service delivery teams can work together to enhance the delivery of services.
- An advocate of professional development opportunities who promotes personal and professional growth for self and others; and inspires and facilitates the continual learning of employees at all levels of the organization.
- A collaborator who believes in and inspires teamwork and collaboration by being accessible, supportive, open-minded, and empathetic; and builds and maintains constructive relationships that result in diverse work teams that better serve our diverse communities.
The minimum professional requirements for admission to the competitive assessment process include:
Education: Possession of a Master’s degree from an accredited college or university in psychology, social work, nursing, behavioral science, public administration, health care administration or a closely related field; and
Experience: The equivalent of five years of full-time progressively responsible, post-graduate professional experience, including some combination of clinical, training, research and administrative functions such as planning, evaluation, and/or program or policy development. Two years of the above experience must include supervision of subordinate supervisory staff in a mental health or behavioral health care setting; and
License: Possession of a valid California Driver’s License.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
- Behavioral Health management, policy and system design.
- Program planning and evaluation techniques, including research methodologies, forecasting and statistical analysis.
- Management principles and practices, including work planning, employee supervision and resource allocation.
- Federal, State and local regulations as they relate to behavioral health care services.
- Current trends in behavioral health care administration and service delivery.
- Functions and operations of related agencies and community organizations.
- Clinical standards of practice and licensure requirements.
- Budgetary, financial management, quality improvement, auditing and contract administration practices.
- Public sector rules, regulations, policies, economic and social trends that may affect the organization.
- Computer applications and equipment related to work.
- Demonstrate commitment to the county’s Mission, Credo and goals by involving key stakeholders, soliciting input from the community, and acting with ethical guidelines.
- Establish, strengthen and maintain relationships with multiple agencies, departments, stakeholders and community organizations.
- Think innovatively by exploring situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit.
- Collaborate with other agencies, departments, government entities and local communities to achieve organizational goals while leveraging financial and other resources.
- Set and achieve measurable goals through collaboration with subordinate staff and the use of analytical methodology, strategic planning and technology.
- Inspire confidence and provide support to senior leadership to ensure effective management.
- Manage groups by advising subordinates, facilitating goal accomplishment and tracking and evaluating performance to ensure success.
- Foster diversity and develop high quality, culturally competent work teams and service delivery strategies in alignment with organizational goals.
- Use economic, financial, market and industry data to understand and improve business results. · Navigate complex organizational environments with political savvy, sensitivity and tact.
- Communicate clearly and effectively both orally and in writing.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS
Applications will be screened using the supplemental questionnaire and according to the minimum professional qualifications and ideal candidate statements outlined in this posting. The most qualified candidates will be invited to participate in the interview process. Meeting the minimum qualifications for the position does not guarantee advancement to the interview process; only the most suitably and best qualified candidates will be invited to participate. Applicants will be informed with reasonable notice in advance of any examination process which will require their attendance.
The following dates are tentative and subject to change based on the needs of the Agency.
- Tentative Selection Schedule:
- Deadline Extended to: 5:00 pm on October 12, 2012
- Deadline for Filing: 5:00 pm on October 5, 2012
- Best Qualified Screening: Completed by October 19, 2019
- Panel Interview: Week of November 5, 2012
- Tentative Start Date: December 2012
Please note that the panel interview will be weighted as 100% of the candidates' final examination score and may contain situational exercises.
THIS IS A NEW ASSEMBLED EXAMINATION: The eligible list resulting from this recruitment and selection process may be used to fill future vacancies which may arise within the next year for this and other County Departments; this examination will cancel any existing list and may last approximately one year, but can be extended.
The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) of 1990, and Alameda County Resolution No. R-83-773. To request an accommodation due to a disability during this or other phases of the selection process, please contact the Human Resource Services Department at (510) 272-6472 before the final filing deadline. Alameda County Human Resources Services will require documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a permanent disability pursuant to the U.S. Equal Employment Opportunity Commission's statute of the Americans with Disability Act of 1990, as amended, and/or the California Department of Fair Employment and Housing (DFEH) Act.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
ABOUT THE COUNTY
Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.
MANAGEMENT EMPLOYEE BENEFITS
The County offers HMO and PPO medical plans. The County has two contributions structures, 1) County contributes 100% of the lowest cost HMO; or 2) County contributes 90% of the HMO plans and 90% of the lowest cost HMO towards the PPO. The County contribution can be prorated based on the number of work hours up to 50% of the standard hours in a pay period. Employees pay any additional premium costs if they chose an alternate HMO or PPO Plan. If an eligible employee waives all medical coverage through the County, a monthly stipend may be provided.
The County offers two Dental Plans: PPO and Dental Maintenance Option (DMO). The County contributes up to 100% of the family coverage for both plans as long as the employee works at least 50% of the standard hours in a pay period. The PPO option plan design is 100% Preventative, 80% Basic Care, 80% Major Care with a $45 per individual deductible and annual maximum up to $1,450 per. The DMO option has an orthodontic benefit for children as well as adults.
The County offers two Voluntary Vision Plans through Vision Service Plan (VSP) for eligible employees. The two plans consist of a low option and a high option that offer annual eye exams and coverage for various frames and lenses. The Voluntary Vision Plan is 100% employee paid and available to employees and their dependents. In addition, an annual eye exam is covered for participants in the HMO Medical Plans with corresponding co-pay.
The County pays for a Basic Life Insurance policy of $25,000. Supplemental Life Insurance for an employee can be purchased in $10,000 increments up $1,000,000. Supplemental Life Insurance can also be purchased for spouse/domestic partner and/or eligible dependent children.
ACCIDENTAL DEATH & DISMEMBERMENT (AD&D) INSURANCE
An employee can purchase either a policy for themselves or a family policy in $25,000 increments up to $500,000.
COUNTY ALLOWANCE DOLLARS
The County provides up to $2900 of flex dollars annually, dependent upon the management employee's represented or unrepresented classification. These flex dollars can be used to pay for medical, Supplemental Life and/or AD&D premiums. The unused portion of these flex dollars are deposited into a Health Flexible Spending Account for the management employee, which can be used for unreimbursed medical expenses.
HEALTH FLEXIBLE SPENDING ACCOUNT
Employees may opt to salary contribute on a pre-tax basis up to $10,000 for eligible out of pocket medical, dental and vision expenses such as: prescription co-pays, office visit co-pays, prescription eye glasses or contact lenses.
DEPENDENT CARE ASSISTANCE PROGRAM
For employees who have either children under age 13 or dependents (parent, sibling or in-law incapable of self-care) that are dependent upon the employee for care can contribute salary on a pre-tax basis up to $5,000 annually. These pre-tax dollars can be used to pay for day care expenses provided by a licensed facility.
For the 2011 Plan Year, an employee can set aside up to $230 a month in pre-tax dollars to pay for qualified work-related parking and commuting to and from work transit fees.
Eleven paid holidays plus two or four floating holidays depending on the union bargaining unit. Represented management employees are entitled up to three additional days of management paid leave. Unrepresented management employees are entitled up to seven days of management paid leave.
VACATION AND SICK LEAVE WITH PAY
Vacation accrual ranges from two weeks to five weeks depending upon years of service and the union bargaining unit to which the position is assigned. Sick leave accrues at the approximate rate of one-half day per bi-weekly pay period. Exact rate is based on the union bargaining unit and is defined in the corresponding Memorandum of Understanding.
VACATION PURCHASE PROGRAM
The County allows you to purchase one or two additional weeks of vacation through payroll deduction. Exact benefit is based on the union bargaining unit and is defined in the corresponding Memorandum of Understanding.
EMPLOYEE ASSISTANCE PROGRAM (EAP)
The County has an EAP available for employees, spouses/domestic partners and eligible dependents. This program provides services such as: counseling, financial consulting, child and elder care consulting and some legal counseling.
DISABILITY or INCOME REPLACEMENT
Two voluntary plans are offered: Short-term Disability and Long-term Disability can be purchased through a payroll deduction or with accrued vacation hours depending upon the union bargaining unit.
LONG TERM CARE
This voluntary benefit extends care for yourself and/or your spouse and/or your parents who experience a serious accident, chronic illness or frailties of old age. Places where care can be provided are: in one's home, at a nursing home, at an assisted living facility or adult day care center.
The County retirement program is a Defined Benefit plan and is governed under the provisions of the 1937 Act. The County's retirement is based on one's age upon entrance, compensation, years of service and specific percentage of employee/employer contributions with the County's portion vesting after five years of employment. (With regard to Project positions - Regularly appointed incumbents in full-time, non-project positions in the Alameda County classified service who are current members of the retirement system and who are appointed, without a break in service or status to a project position can elect to remain in the retirement system. Individuals hired into a project position and subsequently appointed to full-time, non-project positions become members of the retirement system at the time of the regular appointment. Computations and determinations of eligibility for retirement shall be based on the date of the regular appointment, with entitlements being prospective from that date.)
The County offers a Deferred Compensation program where an eligible employee can voluntarily contribute on a pre-tax and/or after-tax basis, a minimum of $20 per pay period up to the total annual contribution limit.
Those claiming additional preference points as a VETERAN must submit a copy of the DD214 form on the day of the oral examination. Those claiming additional preference points as a DISABLED VETERAN must submit a copy of the DD214 form and a letter from the Department of Veteran Affairs confirming eligibility for additional points on the day of the oral examination.
The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disability Act (ADA) of 1990, and Alameda County Resolution No. R-83-773. To request reasonable accommodation, you must notify the Human Resource Representative listed on this bulletin as soon as possible and before the last day to file, in order to make the necessary arrangements during each step of the examination process. (510) 272-3703 (TDD)
DISASTER SERVICE WORKER
All government employees are disaster service workers as defined by California Government Code Section 3100. In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.
DMV EMPLOYER PULL NOTICE PROGRAM
All county employees who drive on county business are required to enroll in the California Department of Motor Vehicles Employer Pull Notice Program in an effort to promote driver safety. Employees’ driver record reports will be released to the County Safety Officer in Risk Management to ensure that employees have valid driver’s licenses and are eligible to drive on county business.
An applicant's previous employment may be investigated. Results of this investigation may be cause for disqualification. Also, all convictions will be reviewed and may result in a request for additional information or termination of employment. A conviction record will not necessarily disqualify an applicant from employment. Each case will be given individual consideration, based on job-relatedness.
All prospective county employees must pass a medical examination before beginning employment. For positions which require a commercial driver's license and the performance of functions defined as "safety sensitive," Federal law and County policy requires that the examination include a drug screening process. Offers of employment are conditional upon successful completion of this examination.
Alameda County is an Equal Opportunity/Affirmative Action employer. Women, ethnic and racial minorities and persons with disabilities are encouraged to apply. Applicants will be considered without regard to their race, color, religion, sex national origin, age, disability, sexual orientation, or any other non-job-related factor.
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the “My applications” button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.
Robin Young, Human Resources Analyst II
Human Resource Services, County of Alameda