Sunday, April 20, 2014

Library Page (Step-up Program)

Recruitment #12-1109-SU

Introduction

SPECIAL INSTRUCTIONS

THIS IS A STEP-UP POSITION:   The Alameda County Library is currently seeking an individual to perform part-time clerical work in a public library.  Positions in the STEP-UP Program are designated for individuals with severe disabilities who are not currently employed by Alameda County.  While such positions are not subject to examination, candidates are subject to a one-year job performance review period equivalent to working 1,950 hours.  Upon satisfactory working for 1,950 hours, the appointee will transition to regular, classified Civil Service status.  In order for your application to be accepted, you must obtain a STEP-UP Certification from the State of California Department of Rehabilitation which must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  You may attach that certificate electronically when you are prompted when completing your online application or send it via e-mail to Robin.Young @acgov.org.  Failure to submit either an application and/or the Department of Rehabilitation Certificate on time will result in disqualification.  For more information on how to obtain a STEP-UP Certification, contact the Department of Rehabilitation at 510-622-2764. 

Should you have additional questions you can see the full STEP-UP Program brochure.

ABOUT THE ALAMEDA COUNTY LIBRARY

The Alameda County Library in the San Francisco Bay Area provides library services from ten branch libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Outreach services are provided through the Bookmobile, the Literacy Program, the Senior Outreach Program, and the County Jails. 

For more information about the Alameda County Library, please visit: http://www.aclibrary.org/.

DESCRIPTION

THE POSITION

Under close supervision, to perform clerical work in a public library, on a part-time basis; and to do related work as required under the supervision of a Lead Clerk or Supervising Clerk.  Duties may include:

  • Shelving books and other library resources according to numbers or alphabetically by author's name.
  • Checking numbers and authors' names on shelved books; straightening books, magazines, newspapers, video and audiocassettes to maintain proper order and neatness.
  • Collecting materials from book drop; unloading bins of library material received from other branches.
  • Retrieving back issues of magazines and newspapers.
  • Performing simple mending on books and magazines.
  • Checking books in on a computer terminal.
  • Answering patrons’ basic location questions for material and services and refering patrons to appropriate staff for more complex questions or service needs.

IDEAL CANDIDATES

In addition to meeting the minimum qualifications stated below, ideal candidates will be capable of the following:

  • Performing clerical activities for the efficient operation of a public library.
  • Accomplishing detail oriented tasks by accurately checking work and being watchful.
  • Clearly communicating and relating well to people from varied backgrounds and in different situations; and exemplifying traits such as understanding, courtesy, tact, empathy, concern, and politeness.
  • Committing to public service; serving and satisfying customers; and continuously striving for quality customer service outcomes.
  • Planning and organizing work activities to ensure that work is completed efficiently.
  • Taking personal satisfaction and pride representing the County while performing clerical work and delivering excellent customer service.

For a detailed listing of duties and essential competency requirements, please see the complete Library Page job description.

MINIMUM QUALIFICATIONS

These are minimum requirements for the position of Library Page (Step-up Program):

Special Requirement:  Must be age 16 by examination closing date.

STEP-UP Certificate:   A STEP-UP program eligibility certificate from the State of California Department of Rehabilitation (DOR) is required to qualify for this position.   In order to qualify for a DOR STEP-UP Certificate, you must meet the DOR standards and definition of having a severe disability and schedule an appointment with a DOR Rehabilitation Counselor.  The DOR Rehabilitation Counselors determine candidate eligibility to be issued a STEP-UP Certification.  A STEP-UP Certification is required to qualify for consideration for any STEP-UP Program opportunity. Additional information regarding obtaining a STEP-UP Certification of severe disability is available at the Department of Rehabilitation at (510) 622-2764.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Numerical and alphabetical filing systems.

Ability to:

• Work courteously and tactfully with coworkers and the public.
• Learn library procedures.
• Follow written and oral instructions.
• Type accurately.
• Move large amounts of books from shelves, floors, bins and carts.
• Pay sufficient attention to detail.

EXAMINATION COMPONENTS

The STEP-UP Program is not subject to a civil service examination process.  The process to be considered consists of a review of candidates' applications to verify possession of minimum requirements which also includes the possession of a certification of a severe disability from the State of California Department of Rehabilitation.   In order to qualify for a DOR STEP-UP Certificate, you must meet the DOR standards and definition of having a severe disability and schedule an appointment with a DOR Rehabilitation Counselor.  The DOR Rehabilitation Counselors determine candidate eligibility to be issued a STEP-UP Certification.  A STEP-UP Certification is required to qualify for consideration for any STEP-UP Program opportunity. 
  
Additional information regarding obtaining a STEP-UP Certification of severe disability is available at the California Department of Rehabilitation at (510) 622-2764. All candidates who possess the minimum requirements listed in this job posting will be considered eligible for employment consideration through the STEP-UP Program and their names will subsequently be placed in the eligible pool of qualified candidates. 

Selection Plan

The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

  • Deadline for Filing: 5 pm on Friday, December 21, 2012 (applications will be accepted on-line only)
  •  Application and Supplemental Questionnaire Review Completed By: December 28, 2012  (Your supplemental questionnaire and all required material must be fully completed and submitted in order to be considered for the next phase of the selection process.)
  • Pool of Eligible’s Established for Consideration By:  January 2, 2013

The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request an accommodation due to a disability during this or other phases of the selection process, please contact the Human Resource Services Department at (510) 272-6472 before the final filing deadline. Alameda County Human Resources Services will require documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a permanent disability pursuant to the U.S. Equal Employment Opportunity Commission's statute of the Americans with Disability Act of 1990, as amended, and/or the California Department of Fair Employment and Housing (DFEH) Act.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

ABOUT THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California’s seventh-largest county.  The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion.  Oakland, the County seat, is California’s eighth largest city.  One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas.  As a major urban county, Alameda provides a full range of services to its citizens.  The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles.  The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.

 

BENEFITS FOR NON-MANAGEMENT POSITIONS

MEDICAL PLANS

The County offers HMO and PPO medical plans.  The County has two contributions structures, 1) County contributes 100% of the lowest cost HMO; or 2) County contributes 90% of the HMO plans and 90% of the lowest cost HMO towards the PPO.  The County contribution can be prorated based on the number of work hours up to 50% of the standard hours in a pay period.  If an eligible employee waives all medical coverage through the County, a monthly stipend may be provided.

DENTAL PLANS

The County offers two Dental Plans: PPO and Dental Maintenance Option (DMO). The County contributes 100% of the family coverage for both plans as long as the employee works at least 50% of the standard hours in a pay period. The PPO option plan design is 100% Preventative, 80% Basic Care, 80% Major Care with a $45 per individual deductible and annual maximum up to  $1,450 per year.  The DMO option has an orthodontic benefit for children as well as adults.

VISION BENEFIT

The County offers two Voluntary Vision Plans through Vision Service Plan (VSP) for eligible employees.  The two plans consist of a low option and a high option that offer annual eye exams and coverage for various frames and lenses.  The Voluntary Vision Plan is 100% employee paid and is available for employees and their dependents.  In addition, an annual eye exam is covered for participants in the HMO Medical Plans with corresponding co-pay. 

A Vision Reimbursement Plan is available for some union bargaining units who have a provision in their Memorandum of Understanding that after six months of continuous service, Vision Reimbursement for eye lenses or contacts is provided up to a set dollar amount. This vision reimbursement benefit is available to employees only.

COUNTY ALLOWANCE DOLLARS

The County provides up to $300 of flex dollars annually, dependent upon the eligible employee's represented or unrepresented classification.  These flex dollars can be used to pay for medical premiums.  The unused portion of these flex dollars are deposited into a Health Flexible Spending Account for the employee, which can be used for unreimbursed medical expenses. 

HEALTH FLEXIBLE SPENDING ACCOUNT

Employees may opt to salary contribute on a pre-tax basis up to $5,000 for eligible out of pocket medical, dental and vision expenses such as: prescription co-pays, office visit co-pays, prescription eye glasses or contact lenses.

DEPENDENT CARE ASSISTANCE PROGRAM

For employees who have either children under age 13 or dependents (parent, sibling or in-law incapable of self-care) that are dependent upon the employee for care can salary contribute on a pre-tax basis up to $5,000 annually. These pre-tax dollars can be used to pay for day care expenses provided by a licensed facility.

LIFE INSURANCE

The County pays for a Basic Life Insurance policy of $9,000 up to $20,000 for an employee based on the affiliation with their appropriate union.

COMMUTER BENEFITS

For the 2011 Plan Year, an employee can set aside up to $230 a month in pre-tax dollars to pay for qualified work-related parking and commuting to and from work transit fees.

HOLIDAYS

Most employees are provided 11 paid holidays plus four floating holidays dependent upon the union bargaining unit.

VACATION AND SICK LEAVE WITH PAY

Vacation accrual ranges from two weeks to five weeks depending upon years of service and the union bargaining unit to which the position is assigned. Sick leave accruals are based on the union bargaining unit and are defined in the corresponding Memorandum of Understanding.

EMPLOYEE ASSISTANCE PROGRAM (EAP)

The County has an EAP available for employees, spouses/domestic partners and eligible dependents.  This program provides services such as: counseling, financial consulting, child and elder care consulting and some legal counseling.

DISABILITY or INCOME REPLACEMENT

Two voluntary plans are offered: Short-term Disability and Long-term Disability can be purchased through a payroll deduction or with accrued vacation hours depending upon the union bargaining unit.

LONG TERM CARE

This voluntary benefit extends care for yourself and/or your spouse and/or your parents who experience a serious accident, chronic illness or frailties of old age. Places where care can be provided are: in one’s home, at a nursing home, at an assisted living facility or adult day care center.

 

RETIREMENT

The County retirement program is a Defined Benefit plan and is governed under the provisions of the 1937 Act systems. The County’s retirement is based on one’s age upon entrance, compensation, years of service and specific percentage of employee/employer contributions with the County’s portion vesting after five years of employment.
 
DEFERRED COMPENSATION

The County offers a Deferred Compensation program where an eligible employee can voluntarily contribute on a pre-tax and/or after-tax basis, a minimum of $20 per pay period up to the total annual contribution limit.

ADDITIONAL INFORMATION

VETERAN’S PREFERENCE
Those claiming additional preference points as a VETERAN must submit a copy of the DD214 form on the day of the oral examination. Those claiming additional preference points as a DISABLED VETERAN must submit a copy of the DD214 form and a letter from the Department of Veteran Affairs confirming eligibility for additional points on the day of the oral examination.

REASONABLE ACCOMMODATION
The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disability Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request reasonable accommodation, you must notify the Human Resource Representative listed on this bulletin as soon as possible and before the last day to file, in order to make the necessary arrangements during each step of the examination process.                                                               (510) 272-3703 (TDD)

DISASTER SERVICE WORKER
All government employees are disaster service workers as defined by California Government Code Section 3100.  In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.

DMV EMPLOYER PULL NOTICE PROGRAM
All county employees who drive on county business are required to enroll in the California Department of Motor Vehicles Employer Pull Notice Program in an effort to promote driver safety.  Employees’ driver record reports will be released to the County Safety Officer in Risk Management to ensure that employees have valid driver’s licenses and are eligible to drive on county business.

BACKGROUND INVESTIGATION
An applicant’s previous employment may be investigated.  Results of this investigation may be cause for disqualification.  Also, all convictions will be reviewed and may result in a request for additional information or termination of employment.  A conviction record will not necessarily disqualify an applicant from employment.  Each case will be given individual consideration, based on job-relatedness.

MEDICAL EXAMINATION
All prospective county employees must pass a medical examination before beginning employment.  For positions which require a commercial driver’s license and the performance of functions defined as “safety sensitive,” Federal law and County policy requires that the examination include a drug screening process.  Offers of employment are conditional upon successful completion of this examination.

Alameda County is an Equal Opportunity/Affirmative Action employer.  Women, ethnic and racial minorities and persons with disabilities are encouraged to apply.  Applicants will be considered without regard to their race, color, religion, sex national origin, age, disability, sexual orientation, or any other non-job-related factor.

 

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.    


Robin Young, Human Resource Analyst

Human Resource Services, County of Alameda

510-272-6393