Personnel Services Manager (Promotional)

The Human Resource Services Department

Department Mission
Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals.

Vision
To be the employer of choice and a great place to work.

Values
In a spirit of partnership, HRS strives for: Excellence in everything we do. Responsiveness to our customers and their needs. Fairness in our policies and practices. Innovation in developing and implementing new programs. Diversity in recognizing everyone’s unique contribution. Development of every employee’s full potential.

 Anticipate and meet the changing needs of employees and candidates to ensure the recruitment and retention of a talented and committed workforce.

 Support the County’s organizational culture that values customer service, performance excellence, diversity, and fiscal stewardship.

 Redesign and transform the recruitment function for improved customer service and satisfaction.

 Champion workforce planning and development to ensure that employees have every opportunity to assume leadership positions as baby boomers retire.

 Improve the efficiency and effectiveness of services through the increased use of technology.

Alameda County’s Human Resource Services Department provides services to County departments through the following divisions:

o Recruitment & Selection, Classiffication & Compensation
o Employee/Labor Relations
o Employee Benefits
o Disability Program
o Training and Organizational Development
o Temporary Assignment Pool (TAP)

The Personnel Services Manager will oversee either the Recruitment and Selection Unit or the Classification and Compensation Unit within the Personnel Services Division of the Human Resoure Services Department. The Managers direct and supervise eight (8) professional and seven (7) support staff. The Incumbent will lead, plan, and direct the activities of one of the units; coordinate program elements within the Human Resource Services Department, and with other County departments; plan and administer major programs and studies; assist County departments in implementing and administering human resource management functions; represent the Department Director on matters related to program areas; personally handle the more complex or sensitive assignments; and, perform related work as required.

The Recruitment and Selection Unit establishes qualified and diverse candidate pools for county positions in a timely manner which enables County departments to provide excellent public service.  The Classification and Compensation Unit maintains a standardized, flexible and equitable classification system which defines the scope and nature of job assignments; differentiates between work assignments; identifies job expectations; and, provides and maintains a competitive and fair compensation system which enables the County to hire and retain qualified employees.

The current vacancy is located in the Recruitment and Selection Unit, however the Incumbent must be competent in both major areas and may be assigned to manage either unit.

The Ideal Candidate:

• Politically astute manager who possesses the necessary abilities to identify, navigate and successfully interact within the dynamics of the organization while maintaining sensitivity to the competing needs of a wide variety of internal and external stakeholders.

• Strong Manager and team builder who aligns the Division’s program objectives and initiatives with the organization’s vision and values.
 
• Effective collaborator, adept in identifying opportunities and taking action to build strategic relationships to help achieve agency goals.

•  Strategic and creative manager who can forecast workforce planning needs and collaborate with organization leaders to develop and manage resources.

• Individual with a track record of providing high quality human resource service management based upon a strong understanding of competencies and competency development, legally defensible recruitment & selection methods, civil service procedures and effective and creative classification and compensation practices.
 
• Sound decision maker with the ability to identify & understand complex problems and concepts, and to apply logical thinking and quantitative methods of gathering and analyzing information.

• Strategic planner with a sound understanding of designing, developing and implementing effective HR programs/services based on organizational needs and industry trends.
 
• Change leader who encourages others to seek innovative approaches to addressing problems and challenges.

• Excellent communicator and listener, who is a quick and clear thinker, calm under pressure and able to formulate effective written and oral responses appropriate to the audience. 

• Advanced user of automated solutions who champions technology and is able to effectively lead staff in the assessment, training and adaptation of methods to effectively assess, set, measure and evaluate program effectiveness.

• Innovative thinker who combines ideas in unique ways and can explore situations from multiple perspectives while quickly calculating risks and initiating action to achieve a recognized benefit.

• An organizational trainer and coach who can develop and deliver quality training material and provide on-going support to participants.

QUALIFIED CANDIDATES WILL MINIMALLY POSSESS:

The equivalent of two years of full-time experience as a Human Resources Analyst III or Departmental Personnel Officer II in the Alameda County classified Service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II

The equivalent of three years of recent full-time experience as a Human Resources Analyst II or Departmental Personnel Officer I in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or III

The equivalent of five years of recent full-time experience performing human resource or analytical work involving position classification, salary administration, and/or recruitment/selection, preparation, validation, and administration of examinations requiring the use of the knowledge and abilities listed in this specification. Two years of this experience must have included functioning in a supervisory capacity. (Possession of a Bachelor's Degree from an accredited college or university may be substituted for two years of the above experience.)

NOTES: 1) Only the best qualified candidates will be invited to participate in the final steps of the selection process; 2) The Civil Service commission may modify the above Minimum Qualifications in the announcement of an examination.3) Additional details regarding examples of duties performed and the required knowledge and abilities for the Personnel Services Manager position are contained in the Job Classification Specification on the Human Resource Services website:

http://www.acgov.org/hrs.   

THIS IS A PROMOTIONAL EXAM
YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY

Current employment and completion by September 28, 2012, of the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court).  A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications and Supplemental Questionnaire

A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.  Failure to submit the Supplemental Questionnaire will result in disqualification.

SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

• Deadline for Filing Application: Friday, September 28, 2012, before 5:00 pm (applications and supplemental questionnaires will be accepted on-line only)
• Screening of Applications: Friday, October 5, 2012
• Screening of Supplemental Questionnaires: Friday, October 19, 2012
• Oral Interview Panels: October 30 and 31, 2012

The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request an accommodation due to a disability during this or other phases of the selection process, please contact the Human Resource Services Department at (510) 272-6472 before the final filing deadline. Alameda County Human Resources Services will require documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a permanent disability pursuant to the U.S. Equal Employment Opportunity Commission's statute of the Americans with Disability Act of 1990, as amended, and/or the California Department of Fair Employment and Housing (DFEH) Act.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

ABOUT THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county.  The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion.  Oakland, the County seat, is California's eighth largest city.  One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas.  As a major urban county, Alameda provides a full range of services to its citizens.  The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles.  The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.

MANAGEMENT EMPLOYEE BENEFITS

MEDICAL PLANS

The County offers HMO and PPO medical plans.  The County has two contributions structures, 1) County contributes 100% of the lowest cost HMO; or 2) County contributes 90% of the HMO plans and 90% of the lowest cost HMO towards the PPO. The County contribution can be prorated based on the number of work hours up to 50% of the standard hours in a pay period.  Employees pay any additional premium costs if they chose an alternate HMO or PPO Plan. If an eligible employee waives all medical coverage through the County, a monthly stipend may be provided.

DENTAL PLANS

The County offers two Dental Plans: PPO and Dental Maintenance Option (DMO). The County contributes up to 100% of the family coverage for both plans as long as the employee works at least 50% of the standard hours in a pay period. The PPO option plan design is 100% Preventative, 80% Basic Care, 80% Major Care with a $45 per individual deductible and annual maximum up to $1,450 per. The DMO option has an orthodontic benefit for children as well as adults.

VISION BENEFIT

The County offers two Voluntary Vision Plans through Vision Service Plan (VSP) for eligible employees.  The two plans consist of a low option and a high option that offer annual eye exams and coverage for various frames and lenses.  The Voluntary Vision Plan is 100% employee paid and available to employees and their dependents.  In addition, an annual eye exam is covered for participants in the HMO Medical Plans with corresponding co-pay. 

LIFE INSURANCE

The County pays for a Basic Life Insurance policy of $25,000.  Supplemental Life Insurance for an employee can be purchased in $10,000 increments up $1,000,000.  Supplemental Life Insurance can also be purchased for spouse/domestic partner and/or eligible dependent children.

ACCIDENTAL DEATH & DISMEMBERMENT (AD&D) INSURANCE

An employee can purchase either a policy for themselves or a family policy in $25,000 increments up to $500,000.

COUNTY ALLOWANCE DOLLARS

The County provides up to $2900 of flex dollars annually, dependent upon the management employee's represented or unrepresented classification.  These flex dollars can be used to pay for medical, Supplemental Life and/or AD&D premiums.  The unused portion of these flex dollars are deposited into a Health Flexible Spending Account for the management employee, which can be used for unreimbursed medical expenses.

HEALTH FLEXIBLE SPENDING ACCOUNT

Employees may opt to salary contribute on a pre-tax basis up to $10,000 for eligible out of pocket medical, dental and vision expenses such as: prescription co-pays, office visit co-pays, prescription eye glasses or contact lenses.

DEPENDENT CARE ASSISTANCE PROGRAM

For employees who have either children under age 13 or dependents (parent, sibling or in-law incapable of self-care) that are dependent upon the employee for care can contribute salary on a pre-tax basis up to $5,000 annually.  These pre-tax dollars can be used to pay for day care expenses provided by a licensed facility.

COMMUTER BENEFITS

For the 2011 Plan Year, an employee can set aside up to $230 a month in pre-tax dollars to pay for qualified work-related parking and commuting to and from work transit fees.

HOLIDAYS

Eleven paid holidays plus two or four floating holidays depending on the union bargaining unit.  Represented management employees are entitled up to three additional days of management paid leave. Unrepresented management employees are entitled up to seven days of management paid leave.

VACATION AND SICK LEAVE WITH PAY

Vacation accrual ranges from two weeks to five weeks depending upon years of service and the union bargaining unit to which the position is assigned.  Sick leave accrues at the approximate rate of one-half day per bi-weekly pay period.  Exact rate is based on the union bargaining unit and is defined in the corresponding Memorandum of Understanding.

VACATION PURCHASE PROGRAM

The County allows you to purchase one or two additional weeks of vacation through payroll deduction.  Exact benefit is based on the union bargaining unit and is defined in the corresponding Memorandum of Understanding.

EMPLOYEE ASSISTANCE PROGRAM (EAP)

The County has an EAP available for employees, spouses/domestic partners and eligible dependents.  This program provides services such as: counseling, financial consulting, child and elder care consulting and some legal counseling.

DISABILITY or INCOME REPLACEMENT

Two voluntary plans are offered: Short-term Disability and Long-term Disability can be purchased through a payroll deduction or with accrued vacation hours depending upon the union bargaining unit.

LONG TERM CARE

This voluntary benefit extends care for yourself and/or your spouse and/or your parents who experience a serious accident, chronic illness or frailties of old age.  Places where care can be provided are: in one's home, at a nursing home, at an assisted living facility or adult day care center.

RETIREMENT

The County retirement program is a Defined Benefit plan and is governed under the provisions of the 1937 Act.  The County's retirement is based on one's age upon entrance, compensation, years of service and specific percentage of employee/employer contributions with the County's portion vesting after five years of employment. (With regard to Project positions - Regularly appointed incumbents in full-time, non-project positions in the Alameda County classified service who are current members of the retirement system and who are appointed, without a break in service or status to a project position can elect to remain in the retirement system.  Individuals hired into a project position and subsequently appointed to full-time, non-project positions become members of the retirement system at the time of the regular appointment.  Computations and determinations of eligibility for retirement shall be based on the date of the regular appointment, with entitlements being prospective from that date.)

DEFERRED COMPENSATION

The County offers a Deferred Compensation program where an eligible employee can voluntarily contribute on a pre-tax and/or after-tax basis, a minimum of $20 per pay period up to the total annual contribution limit.

ADDITIONAL INFORMATION

VETERAN'S PREFERENCE
Those claiming additional preference points as a VETERAN must submit a copy of the DD214 form on the day of the oral examination. Those claiming additional preference points as a DISABLED VETERAN must submit a copy of the DD214 form and a letter from the Department of Veteran Affairs confirming eligibility for additional points on the day of the oral examination.

REASONABLE ACCOMMODATION
The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disability Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request reasonable accommodation, you must notify the Human Resource Representative listed on this bulletin as soon as possible and before the last day to file, in order to make the necessary arrangements during each step of the examination process.                                                               (510) 272-3703 (TDD)

DISASTER SERVICE WORKER
All government employees are disaster service workers as defined by California Government Code Section 3100.  In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.

DMV EMPLOYER PULL NOTICE PROGRAM
All county employees who drive on county business are required to enroll in the California Department of Motor Vehicles Employer Pull Notice Program in an effort to promote driver safety.  Employees’ driver record reports will be released to the County Safety Officer in Risk Management to ensure that employees have valid driver’s licenses and are eligible to drive on county business.
 

BACKGROUND INVESTIGATION
An applicant's previous employment may be investigated.  Results of this investigation may be cause for disqualification.  Also, all convictions will be reviewed and may result in a request for additional information or termination of employment.  A conviction record will not necessarily disqualify an applicant from employment.  Each case will be given individual consideration, based on job-relatedness.

MEDICAL EXAMINATION
All prospective county employees must pass a medical examination before beginning employment.  For positions which require a commercial driver's license and the performance of functions defined as "safety sensitive," Federal law and County policy requires that the examination include a drug screening process.  Offers of employment are conditional upon successful completion of this examination.

Alameda County is an Equal Opportunity/Affirmative Action employer.  Women, ethnic and racial minorities and persons with disabilities are encouraged to apply.  Applicants will be considered without regard to their race, color, religion, sex national origin, age, disability, sexual orientation, or any other non-job-related factor.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Janet Sapenter, Human Resources Consultant
Human Resource Services Division, County of Alameda
510-272-6439

www.acgov.org