County of Alameda

DESCRIPTION

Under general direction, plans, develops, organizes, and directs specialized projects and activities aimed at improving community health services and the Health Care Services Agency (HCSA) diversity programs in Alameda County; conducts community needs analyses and operational studies. The Community Health Services Coordinator is responsible for coordinating and overseeing community-building activities, community grant programs, and community health services volunteers; and perform related duties as required.

DISTINGUISHING FEATURES

This single position class is located in the Public Health Department and reports to the Director of Public Health.

This class is distinguished from the lower class of Program Specialist in that the latter class emphasizes direct program review and evaluation in the direct delivery of health care services to clients, whereas the Community Health Services Coordinator plans, coordinates and evaluates a variety of community activities and projects designed to enhance and expand health services and the HCSA diversity programs in Alameda County.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, develops and coordinates specialized projects and activities aimed at enhancing and expanding community health services and HCSA diversity programs in Alameda County.

2. Conducts studies involving assessment of community health and social needs; and formulates strategies, goals and objectives to meet the identified needs.

3. Prepares and presents reports with recommendations and appropriate justification based on community studies and surveys; and coordinates the implementation of new systems and/or procedures.

4. Facilitates and represents the Alameda County Public Health Department in a variety of community meetings and committees (e.g. Alameda County Public Health Commissioners, MAPP Core Committee); and develop alliances with community leaders.

5. Coordinates the House Calls Volunteer Program to gather community feedback on public health services; and participates in community focus groups (e.g. East Oakland Focus Group).

6. Coordinates and administers the County Community Mini-Grant Program; defines policies and procedures, establishes award criteria, and reviews proposals; and recruits applicants and awards grants.

7. Recruits, trains and supervises volunteers assigned to community-building activities.

8. Develops and reviews processes and negotiates contracts for the provision of expanding community health services and preventing community violence.

9. Interprets and implements State and Federal program mandates related to public health codes.

10. Serves as liaison with the Alameda County Public Health Commission, and interacts with other divisions of the Health Services Department, local, State, and Federal agencies, community leaders, and the community; provides training and technical assistance.

11. Prepares a variety of correspondence, periodic and special reports, informational publications, program documentation, policies, procedures and other written materials.

12. Operates a variety of standard office equipment including a word processor and/or computer; may drive a County or personal vehicle to make site visits and attend meetings.

MINIMUM QUALIFICATIONS

Either I
Education:

Possession of a Bachelors Degree from an accredited college or university with major coursework in business, public administration, education, a health or social science or closely related field.
AND
Experience:

The equivalent of five years full-time professional level experience in the coordination, management, strategic planning and evaluation of community-building activities and projects aimed at expanding and enhancing health services in a public health care setting.

(A Master’s degree from an accredited college or university with major coursework in business, public administration, education, a health or social science or related field may be substituted for two years of experience.)

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Current principles, practices and trends in community health services and diversity programs.
• Cultural and sub-cultural, social needs, attitudes and behavioral patterns.
• Diversity issues, trends and practices that lead to increased understanding of sensitivity to and respect for diverse groups.
• Practices and techniques of effective public and community relations.
• Community/organizational and public/private partnership dynamics and development.
• Practices and techniques of community needs analysis, operational studies and report preparation.
• Principles, practices and techniques of program development, implementation and evaluation.
• Principles and practices of contract administration and financial management.
• Management principles and practices, including work planning, volunteer/employee supervision and resource allocation.
• Applicable state and federal laws and regulations.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Ability to:

• Establish and maintain effective working relationships with State, Federal and community groups/agencies, County departments, co-workers and the public.
• Deliver presentations to diverse communities and various organizations/groups.
• Represent the department and County in related community meetings/committees.
• Research, organize, analyze and evaluate alternatives.
• Exercise good judgment and make sound decisions.
• Plan, organize and prioritize work.
• Communicate effectively both orally and in writing.
• Exhibit interpersonal sensitivity and flexibility.

CLASS SPEC HISTORY

TE:pf: 9/28/2005
Newspecs: 5088.doc
CSC Date: 12/21/2005

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.