County of Alameda

DESCRIPTION

Under general direction, supervises and directs the Health and Business Data Analytics division of the Health Care Services Agency which includes the functions of information systems and technology, evaluation, epidemiology, compliance, business analytics and planning; and performs related duties as required.


DISTINGUISHING FEATURES

This is a single-position class where the incumbent reports to the Director of the Health Care Services Agency and is responsible for supervising and directing subordinate supervisory staff in the Health and Business Data Analytics division including the Information Systems Deputy Directors, Director of Community Assessment, Planning and Education (Public Health), and other professional staff; interfacing with Agency leadership to capture data needed to prepare reports and business metrics for decision-making purposes; overseeing the development and implementation of an Agency-wide compliance plan including analysis, documentation and training; directing the Agency’s health and business data analytics collection system capacity, processes and deployment; and overseeing the Agency’s Results-Based Accountability initiatives.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Oversees the HCSA health and related business data collection system infrastructure; coordinates components and functions of these systems; ensures that technology efficiently supports the administrative, program and fiscal requirements of the Agency and its departments.

2. Oversees the analyses of client, population, and business system data used to improve health.

3. Evaluates existing and proposed administrative policies and procedures pertaining to health and business data analytics processes, capacity and deployment; recommends and implements new policies and procedures as required.

4. Ensure effective capture of data necessary to support monitoring and reporting on compliance, administrative and operational activities.

5. Develops, implements and directs HCSA health and business data analytics capacity to provide analyses pertaining to program, business, and operational decisions relevant to the goals and mission of the Agency.

6. Responsible for business analytics technology planning and assessments, allocation of resources, provision of intermediate and long-term replacement, upgrades and integration of new system components.

7. Through coordination with HCSA departmental and program staff, directs, coordinates and monitors the compliance programs of Health Care Services Agency.

8. Assures that written policies, procedures and standards are developed and implemented by the Agency and its departments in compliance with federal, state and local regulations, including those pertaining to Medicare/Medicaid requirements, confidentiality, HIPAA (Health Insurance Portability and Accountability Act) and any related legal and/or administrative codes.

9. Oversees the development of agency-wide compliance plan and supporting infrastructure including analysis, documentation and training.

10. Provides consultation to Human Resources regarding the compliance educational training and orientation program for HCSA staff to ensure that they have the requisite information and knowledge of laws, regulations, Board policies, and fiduciary responsibilities.

11. Oversees formal processes for the receipt, investigation and resolution of suspected compliance violations within the Agency and its departments.

12. Hires, supervises and trains subordinate supervisory staff and assigns responsibilities for attaining departmental goals and objectives.

13. Operates a variety of standard office equipment including word processor and/or computer; may drive a County or personal vehicle to attend meetings.

MINIMUM QUALIFICATIONS

Education:

A Master’s degree from an accredited college or university in Psychology, Social Work, Psychiatric Nursing, Business Administration, Health Care Administration, Public Health Administration or a closely related field.

AND

Experience:

The equivalent of five years of full-time progressively responsible post-graduate professional experience, including some combination of clinical, training, research and administrative functions such as in planning, evaluation, and/or development of a large health care service program. At least two years of this experience should have been experience in one or more of the following areas: regulatory compliance, quality assurance in a health services setting, health or social services information management and/or health or social services data system administration.

License:

Possession of a valid California Driver’s License.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Public Administration principles and practices, including strategic planning, goals setting, program development, implementation and evaluation, administrative organization and management in a public setting.
• Procedures, practices, and legislation governing the maintenance, storage, dissemination and safeguarding of health care and human services information.
• Health information data analysis and presentation.
• Laws, codes and regulations governing healthcare activities, including quality assurance practices, privacy standards, and corporate compliance regulations.
• Basic information infrastructure, systems and technology used in a health care organization.
• Health care laws, regulations, and requirements for third-party billing (Medicare and Medicaid).
• Interviewing and investigating techniques.
• Records management principles and practices and research method and techniques.
• Computer applications related to the work including spreadsheets and database programs.

Ability to:

• Demonstrate excellent organizational and project management skills.
• Demonstrate strong research and analytic skills, and ability to provide practical and sound advice to management on compliance-related business objectives.
• Utilize excellent written communication skills to draft concise reports, policies, procedures, forms, and publications.
• Direct others involved in the development of advanced computer-based systems and the evaluation and modification of complex existing systems for optimum use.
• Interpret and apply laws, rules and regulations.
• Exhibit effective working relationship, collaborative, and adaptable skills.
• Demonstrate the ability to influence organizational behavior and create alignment across disparate groups, while maintaining objectivity amongst all groups.
• Represent the Department effectively in meetings with groups and individuals, including making effective oral presentations.

CLASS SPEC HISTORY

LB:pb 10/88
AM:lm Rev/Ret: 7/96
Old doc: 1064h.doc
New doc: Jobspecs/5076.doc
ys/6/01
CSC Date: 7/24/96
TE:pf Rev. 2/24/03
CSC Date: 4/30/03
RY:cs Revised/Retitled 9/30/13
Old Title: Director, Behavioral Health Management Services
CSC Date: 10/30/13
MH:jf Revision/Retitle 3/15/17
CSC Date: 4/12/17

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.