County of Alameda

DESCRIPTION

Under direction of the Assistant Risk Manager, or Director, Risk Management, the Risk Coordinator assists in coordinating and monitoring the County’s claims, safety, loss prevention, wellness, security, privacy, workers’ compensation and/or return-to-work programs; performs related insurance and risk management, administrative and analytical work; and performs related work as required.

DISTINGUISHING FEATURES

This position is located in the Risk Management Unit of the County Administrator's Office and reports to the Assistant Risk Manager or Director, Risk Management. It is distinguished from the class of Risk Analyst in that the latter is focused upon the area of employee safety, whereas the Risk Coordinator is responsible for coordinating and monitoring multiple program areas in the Risk Management Division. This is a position that independently performs para-professional level work and has definitive responsibilities within specific risk program area(s).

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Assists in the development and implementation of County policies and procedures relating to workers’ compensation, return to work, wellness, liability claims, loss prevention, privacy, safety and other risk management third party administrative operations.
2. Under minimal supervision, processes and settles claims against County property.
3. Manages and approves settlement of general liability claims of moderate complexity.
4. Reviews departmental requests for insurance waivers reviews insurance provisions of contracts, and responds to general insurance questions.
5. Reviews claims of industrially injured County employees to determine the feasibility of returning the employees to the workplace. Works with County agencies and departments to arrange for temporary modified or alternate work assignments and/or to effect reasonable work accommodations for employees with work-related injuries; assists with internal permanent modified work searches.
6. Assists departments with completion of essential function job analyses (EFJAs); collects, analyzes and interprets all information pertinent to workers’ compensation claims for formulating return-to-work and disability management strategies and recommendations; documents case activities; completes and processes required forms and notices.
7. Assists with workplace safety inspections to identify potential unsafe conditions and ergonomic risks; insures workplace conditions are in compliance with State and Federal law and County policy.

EXAMPLES OF DUTIES (Continued)

8. Assists departments with implementing safety programs and loss control techniques; conducts facility inspections for security purposes, liability claims, loss prevention and insurance valuations.
9. Prepares, coordinates and conducts risk management training sessions and seminars for County employees; prepares related educational aids and materials.
10. Identifies resources that aid in injury prevention and the assessment of return-to-work options for industrially injured workers.
11. Coordinates and consults with departmental and agency management, staff committees, inter-departmental groups, medical and wellness service providers and vendors in order to assist in the identification and development of strategies and procedures for implementing County policies related to risk management programs.
12. May represent the County at formal and informal rehabilitation conferences to negotiate favorable outcomes regarding the provision of disability management and vocational rehabilitation services and may participate in Cal/OSHA formal and informal conferences regarding occupational safety and health issues.
13. Records and analyzes statistical information to measure cost-effectiveness and/or efficiency of various risk management programs including wellness, privacy, claims proceses, internal contracting procedures and return-to-work outcomes.
14. Acts as an educational resource for County staff regarding disability management, wellness, vocational rehabilitation, workers' compensation, Americans with Disabilities Act (ADA), safety, insurance and loss prevention.
15. Prepares various statistical reports, presentations and correspondence; may assist with budget development work, creation and administration of contracts for services.
16. May review disability retirement recommendations and participate in various risk management committees or liaison meetings including Americans with Disabilities Act (ADA) accommodation meetings.

MINIMUM QUALIFICATIONS

Experience:

The equivalent of four years of full-time experience providing and/or coordinating services in workers' compensation, human resources, disability management, claims, insurance, occupational safety or other risk management programs within a large organization. (Possession of a Bachelor’s degree from an accredited college or university with a major in counseling, sociology, psychology, vocational rehabilitation, industrial hygiene, risk management or business administration maybe substituted for two of the required four years of experience).

Licenses:

Possession of a valid California Motor Vehicle Operator's License

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Federal and state laws governing Workers' Compensation, Occupational Safety and Health, Vocational Rehabilitation, and Americans with Disabilities Act (ADA).
• Liability claims processes, with an emphasis on general liability and property claims.
• Basic principles and practices of risk management.
• Employee occupational health services and wellness programs.
• Techniques of safety and loss control.
• Principles of ergonomics.
• Disability management and return-to-work processes.
• Methods used in accident and claims investigation.
• Principles and techniques for implementing and analyzing employee training programs.
• Basic data gathering, application, analytical and statistical procedures.

Ability to:

• Apply principles and practices to occupational safety and return to work administration, counseling, vocational guidance, and occupational placement.
• Settle moderately complex claims, utilizing claims knowledge.
• Investigate and analyze safety hazards and advise on appropriate corrective action.
• Interpret, explain and apply County policies, regulations and procedures.
• Prepare clear and accurate statistical and narrative reports.
• Communicate orally and in writing.
• Exhibit interpersonal sensitivity and flexibility.
• Make decisions.
• Research, analyze and problem solve.
• Plan and organize.
• Utilize and develop spreadsheets, database and word processing programs.

CLASS SPEC HISTORY

TE:pf 2/7/03
New doc.: 0493.doc
CSC Date: 10/29/03
SG:po 2/7/07 Revised
CSC Date: 3/14/07

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.